Truist is highly regarded for its friendly and helpful staff, making banking easy and convenient for customers. Many reviews highlight the welcoming atmosphere and excellent customer service at multiple branches. Customers appreciate staff members who go above and beyond, even helping after hours or assisting with special needs, such as helping elderly clients or those in wheelchairs. The staff is praised for their professionalism, kindness, and informative guidance, making it simple to open accounts and handle banking needs. Customers also value the efficient service, including situations where transactions are completed without the need for cards or IDs. Overall, Truist branches are noted for their outstanding service, helpful associates, and positive experiences, which leave customers feeling satisfied and happy with their banking interactions.
Was able to open up an account with ease. The branch was very helpful highly recommend. Thank you to Dayna for her professionalism
June 2024
Jessica was absolutely extravagant in helping my grandmother and I, we came in when they were closing & she still took time to help us with exactly what we needed & more! She was kind, informative, and more than helpful with assisting our needs. Could not be more grateful! Thank you Jessica!
December 2023
Friendly and easy service, I could not ask for more.
