Truist provides great customer service that leaves customers extremely pleased. The staff is pleasant, helpful, professional, and caring. They greet customers immediately and take care of them swiftly with a smile. Employees are nice enough to go above and beyond, offering helpful assistance even with unusual requests like counting and rolling coins. The process of opening an account is described as easy and quick, handled in a professional manner that creates happy new customers. Multiple reviews highlight successful experiences at this branch, with customers stating it would be their go-to location for all banking needs due to the excellent service provided by the crew.
Always great customer service. Staff is full of patience and always welcoming!
October 2024
Great customer service! I came in to open an account and it was so easy. I was greeted immediately upon walking in by Joyce, who was extremely helpful. Craig finished everything up quickly and I left a happy new customer.
February 2021
Great customer service! Definitely recommend for your banking needs.