American Eagle offers a positive shopping experience with helpful and professional staff. Customers appreciate the great service, particularly from employees like Marinna and manager Desiree, who provide assistance with ordering and product knowledge. Many shoppers are pleasantly surprised to find stylish items, such as high-rise pants made from sustainable materials. However, some customers note that the store can be under-stocked, particularly in the men's section and children's clothing. Additionally, there is feedback about the need for a more welcoming approach when greeting customers. Overall, the store is recognized for its friendly atmosphere and commitment to customer service.
Very clean store! I was offered a credit card and applied for en extra discount!
October 2025
Adriel and Andy were so kind and helpful to me. I can in with a chaotic price adjustment and they were kind patient and helpful. They are the best associates and I can’t wait to see them again. I hope they get a nice treat from the store. Thanks Adriel and Andy!
October 2024
I had a great shopping experience at your store. Marinna is so sweet and super helpful with ordering the Aerie henley shirt. Great customer service!!