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January 2024 by Rachel Ledford
I want to give Preston a HUGE shoutout and thank you for assisting me with my battery! He went above and beyond, was very personable and even busted up his knuckle in the process. I felt horrible that he hurt himself but so relieved that he was able to get me back on the road safe.
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January 2024 by Tony P
Received SUPERB service from Charlie, Charley (Charles) not sure on name spell. Very grateful for his wisdom & advice.
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January 2024 by Marvin Carroll
Employee was very knowledgeable on my vehicle and gave me useful suggestions regarding my vehicle.
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January 2024 by Alexander Fleming
My car broke down on me on the way home yesterday. Z helped me right away and explained everything clearly and helped me get home safe. Was a very nice experience and was glad to have stopped at the right place. Made the experience so much better and helped educate me on what warning signs to look for as well. Very thankful for Z and all the employees here. Top quality place
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December 2023 by Theresa Martin
More knowledgeable than my own mechanic. I know very little about cars. I went in to get a lubricant for my van door. The manager, known as Z, spent a great deal of time educating me on different aspects of how to help my car run more efficiently. He also suggested what may be going on with my car based on the "symptoms". I took it to the mechanics and he was absolutely correct in his assessment. He also explained to me Advanced Auto's wiper blade promotion. You buy your first pair,which they put on for you, and then a year later, Advance Auto replaces them for free. But wait, there's more. He showed me a very easy fix for fixing my washer fluid line which had broke, for pennies. I'm sure the mechanics would have replaced the whole line for a whole lot more money. But wait, there's more. He also showed me a product to get the haze of my headlights. I have had others try to clear them, unsuccessively so I thought it was just a sales pitch. But he did a demo and I'll be darned if the product did not work beautifully and for only $5 for a lifetime supply. This was truely customer service of the highest degree. If you have questions, Advance Auto, and especially Z, has answers.
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December 2023 by Roger Lisa
My car died at the car wash today. I was lucky enough to have an Advance Auto Parts store right there in the same parking lot as the car wash! So I walked over and a very pleasant employee, Zvefan D., came out with his battery charger and started my car. I then drove my car to the auto store where he did testing on my battery and explained to me the differences on new batteries, etc. He took an hour and a half to help me and he was so nice and deserves high praise in customer service!! If a manager or someone higher in ranks sees this post, please let him know how awesome he is!!!
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November 2023 by Jose Vera
Outstanding service. Store stood behind its customer and it’s products. I had an alternator go bad on my truck that I bought there eight years ago. I took it in not remembering that there was a lifetime warranty on it. Young man behind the counter Glenn told me there was one. But I didn’t have my receipt and he couldn’t find it in the system. I ended up buying the alternator again because I needed to get my truck fixed. The company had been bought out a couple times so maybe that information wasn’t transferred over into new systems It took over a week, but the manager made it right and refunded the money I paid on the second alternator. Thank you Charlie.
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November 2023 by Daphne Monte
Gabe is very very helpful! He asked questions, was very patient, and was incredibly attentive. I definitely left Advanced Auto parts feeling taken care of!
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November 2023 by Rob Arcilla
Didn't have the parts I needed on hand but the quality of service was great!
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October 2023 by Susan R.
GREAT customer service. Our battery died across the street in the parking lot. One of the technicians, Levi, came over to the car to check. He jumped it, and we proceeded to drive over. He put the battery in, also.
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September 2023 by I Am J'Nelle
Very helpful and amazing customer service, especially Tony! Thank you for your help
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September 2023 by Peter Chrulski
Guy working there knew immediately what I needed. Checked me out and had a good personality. Would buy again.
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September 2023 by Travis Somerfield
My brake lights were stuck on constantly and it caused my brake lights to burn out. So i went into the advanced auto parts on 22nd and explained my situation and Emily knew what was wrong and how to fix it immediately. Within 5 minutes she walked me through what i had to do to fix the problem and my headache was gone. Extremely knowledgeable and helpful. I couldn't be more thankful. Excellent service.
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July 2023 by michael danielson
They had my genesis g80 battery in stock and installed it .thank you james for all your hard work
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June 2023 by pilar grana
On May 28th, 2023--James Dematos is working today Sunday. He was a real help and Professional. He resolved all my battery and other issues I had today.He should be promoted , he's a Management material.Thanks again James
