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November 2023 by Jerry Frostig
I was there on a Sunday Oct 10 I had my phone cord did not charge so the guy don't know his name test it and said I need a new cord so got one and it work. I ask how much will be for the Cord ? I have cell phone pixel 7 he said 30 dollars I told him I might get one less some where so as I was walking out he gave me the one he test and said I can have it .that was nice if him and my charger works good. I thank him for his nice Help
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September 2023 by Dave Schweibold
Went there to try and cut our cell phone bill. The Customer Rep. onsite really spent at least 30 mins. looking at alternative plans for us. He was able to cut our cell phone bill by 50%!! He did a fantastic job!
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September 2023 by Christel Prater
They did a fraud scam on us. They added additional lines to account saying it was needed for our phones to get Internet. We went to a different store and they said that is not factual. That’s a scam just for them to get new phone numbers. Very unprofessional!
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August 2023 by Carolyn Lavender
Great service today with the new manager at the st pete beach store. He helped me navigate buying a new phone.
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August 2023 by Christina R
In desperation of keeping my texts, upon receiving a new phone, I walked into this store, where I was pleasantly greeted by Heath, a fine representation of AT&T. As he kindly started the transfer of data to my new phone, the manager, Dylan approached us to make sure that I was being taken care of. These two men, not only helped me save my texts which were extremely important to me, they showed such a fine example of customer service which has long been lost. Both men were knowledgeable about all things tech, as well as AT&T, the company itself. They proceeded to explain to me all the new options that the company was making available. They actually gave me a condensed version of "All things new, with AT&T," while my phone was updating and transferring data. They even directed me to the UPS store two doors down, to send back my old phone. I know this is long, however I cannot say enough good things about this experience. Thank you kindly for being gentlemen and exhibiting excellence in customer service. A robot, or self check-out can never replace human interaction at its finest. KEEP HUMANS WORKING!
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August 2023 by Kim Bergin
Dylan, Kol and Zack are very knowledgeable and absolutely wonderful to work with in the St. Pete Beach store! They helped me convert from an old damaged phone to a new one -Truly customer service oriented. I highly recommend you go see them!
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August 2023 by Marty Gerhardt
Zack and Matthew helped me a ton and spent a lot of time helping me solve my phone issues. Great store!
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June 2023 by Christina Green
Matt and Heath were incredibly helpful! While I was away on a business trip, I had a multitude of issues. Not only did they figure out a solution to all my problems(after spending hours on the phone with apple I tunes’ & so forth), but they also found a way for my company and I to save money each month. I will be forever grateful for these guys and their help and support. They practically saved my butt. And I couldn’t be more appreciative. I walked in, told them my problems, and they both had a solution for everything. Thank you guys from the bottom of my heart. So great to work with you both. Wish y’all were in my neck of the woods bc you know exactly what you’re doing. Thanks again!!!
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June 2023 by Grace Nixon
Super awesome place! Thanks guys!!!
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June 2023 by Luis Olivera
Just call 611. There's no point in coming into the store because they refuse to help
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June 2023 by Edward Henderson
They will add insurance to your account without telling you. Never go here
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June 2023 by Rey Velazquez
Great experience! Will visit again :)
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June 2023 by Larry Johnson
Manager was great !!
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June 2023 by James Bouwmans
They’ll just tell you to call 611 unless you want to change your number, absolute waste of time
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June 2023 by THERESA RICHARD
The didnt want me to pay my bill there anynorw
