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September 2024 by Miranda Keat
Scammed me out of $500 I paid for a routine checkup and service. Oil wasn't changed despite having signed on paper for this service to occur. They said they did nothing except check spark plugs. For $500? Absolutely horrified, do not come here for quality service they refused to elaborate on what they even did worth $500 when they did absolutely nothing. They had my car for hours and charged me nearly a $1k for not even a single agreed on service. I'd give 0 stars if I could.
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August 2024 by Peter LaComb Jr.
I've had my 2014 Hyundai Santa Fe Limited serviced here a few times and it's always quality work. Most recently they gave me very good quotes on an expensive part that the dealer has on backorder - I confirmed with the Dealer (who quoted me even more than RPM).
I appreciate the honesty from RPM, and Mike at this location especially.
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August 2024 by Paulette Andrews
The service was phenomenal. The manager was very helpful and patient with us.
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August 2024 by Patricia Fernandez Lajara
Excellent service, very kind. I came close to closing time with a tire that kept losing air. Mike and his guys took care of my tire issue immediately and even help with a loose bolt on one of my doors that had been making noise for the longest time. Thanks so much!!!
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July 2024 by Rob P.
Super impressed with this place. Never been to an RPM shop before, but they're now owned by Pep Boys and offer an expanded list of services (including tires) with reasonable prices. Very good online booking system with concise text updates and no appt confirmation required. After an intial look, parts were ordered, arrived and installed later the same day. Most impressive though, was the guy at the desk (tall guy, wish I knew his name). He was extremely patient with everyone and gave the clearest explanations of problems, options and updates I've heard in a long time. Never made me feel like I just asked a really dumb question. Looking forward to getting our cars serviced here for the foreseeable future.
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July 2024 by Jakela R
Excellent and quick service. Mike always provides prompt and excellent customer service. Prices are very reasonable. Very reliable and honest.
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July 2024 by Rachel Luginbuhl
We had a nightmare situation where something was very wrong with our car on a drive home from vacation and they were the only ones willing to even look at the car. They found exactly what was wrong and were able to get us back on the road, we can’t say enough about how good a job they did and how grateful we were to them!
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June 2024 by Devin
Took my car in because my ac stopped working. They quoted me 1500 to start but potentially more to change the compressor. I decided to wait on getting it fixed as it was more than I wanted to pay at the time. A few months or so later and I took it into a different shop expecting to pay a similar amount, come to find out that it was just a relay issue! A $20 part. Unbelievable.
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June 2024 by Hector Vazquez
Very good service, convenient and fast!
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May 2024 by Steve Cerri
Easy location to access. Friendly staff. Quick service. Can’t ask for more.
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March 2024 by M Snedden
Mike and Cia are amazing here! Always take good care of our vehicles.
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March 2024 by Kaitie Keen
Cannot thank Kevin enough for his help today. He went out of his way to help me through a flat tire late on a Saturday afternoon. RPM was able to get me back on the road quickly despite some complications with the tire. Kevin’s kindness and RPMs great customer service has earned my repeat business!
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March 2024 by Kevin O'Keefe
Stopped on the weekend with my Jeep Wrangler for some work and the stars aligned. This is my new shop. Ken knew exactly what I needed. I was in and out in a short time and thanks to the mechanic being a fellow Jeeper, it was done exactly like I expected. This was a job that required a lift and was not worth the profanity I would have probably yelled while doing it. The price was great, service great and shop was clean. Thank you for your help. I will be back.
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February 2024 by Carrie O'Leary
T and Ken took me in to help get my license plate off my car with no appointment just to help me out. I called another local shop and they wouldn’t help me. I’m so grateful! Thank you guys!
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February 2024 by Mindy Mercurio
Really poor communication. My cars been up there since Wednesday and I only received one call stating they thought it was the battery. I had to call back 15 times in a row to even get someone on the phone who said “they don’t know what’s wrong but the mechanic is busy with something else”. Incredibly unprofessional. Will not be returning.
