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September 2024 by Dave Braughton
Keith at Proctor is my new AC guru among other mechanical issues that have been plaguing my 3 vehicles. This year he will have put in a new blower motor, evaporator, and compressor on 3 vehicles of mine! Great guy to have on standby for my mechanical needs.
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July 2024 by Haley Williams
After having issues with my battery, I went to Napa as that is where the previous one was purchased. Once receiving a new battery for free, as it was covered under warranty, I was told to come here and they would put the battery in for me. When confirming with Proctor's, the man on the phone was very nice. However, when I parked my car, my car died. When the man came to greet me, he was very disrespectful and had an attitude, asking how I expected him to do anything if my car was shut off. When all was said and done, he came out to tell me it was my alternator instead and collected the $30 to install the battery and sent me on my way. He told me I could drive home but needed it to be towed to VW. My car was taken to VW and after their diagnostic testing, they found that it was NOT my alternator but a bad battery. Granted the mechanic was given the battery, I'm not sure why it wouldn't have been tested before placing it in my car; and why was I given a diagnosis that wasn't even remotely correct?? Overall, I am very displeased with service and do not recommend.
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June 2024 by Raul
I have brought two cars to the shop and I am happy with both results. From a simple oil change to shocks and struts replaced. I’ve had no complaints and pricing was very fair. Through no fault of the shop the wait on parts was a little longer than expected. Keith kept me in the loop and let me know when the parts would be there which is always appreciated. I will continue being a repeat customer!
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April 2024 by CHRIS #INCOGNITO
BEST AUTOMOTIVE SHOP IN TOWN!!! BEST PRICES... HONEST AND RELIABLE... ALWAYS GREAT SERVICE...
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April 2024 by Debby Hamilton
On two separate occasions while staying in Florida I experienced unexpected automotive problems. Proctor Automotive took the time actually show me what the defective was, explained what was needed to fix it and exactly how much it would cost. I was provided timely, efficient service at a fair price. I highly recommend this automotive shop. Thank you Keith.
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September 2023 by J Malcolm
Not very happy with the service. Dropped my daughter's car off, advised of hesitation issues. Received a call back in 2hrs and was advised the crank sensor and it would cost $137 with parts and labor; gave the go ahead. Received a call back in the evening to say the car is ready and can be picked up the next morning. Sent my daughter and she was given a bill of $521 with a charge of $400 for a diagnostic check. Spoke to the mechanic via speakerphone who claimed I gave him the go ahead and he never advised me of that diagnostic charge. The mechanic went on to say he will take the part back off and that my daughter can pick up the car the next day the way it was dropped off. Very unprofessional as my daughter indicated that she will pay; she was just asking him why so much as I had told her the $137 price that he originally told me for the sensor.
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June 2023 by Michael Czyzewski
Went to Proctors for an Alternator replacement. Fast, friendly, and affordable service. We were quite pleased that it didn't take weeks to get in, weeks to repair or thousands of dollars. We were able to drop it off next day and it was complete a couple of days later (including time to get parts). A+
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February 2023 by Dawn S.
These people replaced the radiator on my daughters car after stating they checked to make sure the engine was okay. $600 later she drove off the lot and the engine began overheating, turned around & immediately took it right back. The mechanic said he didn't do a chemical test to make sure the engine was alright (to begin with,) and the head gasket was blown!! My daughter is a single mother with 3 children, and they didn't offer to make things right or fix the damages! FIND YOURSELF A REPUTABLE MECHANIC!
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January 2023 by Dorothy Dunaway
Good service..very professional crew and wery good friends with my husband, who passed away les than 6 months ago..
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December 2022 by Mellissa H.
This place was recommended to me by my dad who has used them a few times. They were very honest, quick with the repairs I needed on my car, and very reasonable with their prices. Thank you for not trying to take advantage of your customers.
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September 2022 by Chris G
Had an 86 Corvette in need of a Master Cylinder. They installed it perfectly bled and on the road. Affordable, fair and just nice, honest people. Thank you again guys until I see you for all of my needs!Service: Auto brake repair
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September 2022 by Jay Esther
They were helpful, informative and affordable!!
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August 2022 by Kenneth F.
Great customer service. I had a really small job. Not much room for profit but they still helped me out with it when they could have told me they were too busy like another mechanic I called. I really appreciate the help!
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August 2022 by Donna Boyer
I went to Proctors for the first time and was extremely impressed how fast the car was taken in and repaired.The car was making a terrible noise in the front end and they replaced what needed to be replaced at a very fair price.I would recommend them to anyone in Ruskin,Fla.The car runs like new,thank you so much Proctors Precision Automotive.I still can't believe they did all that work in about 6 hours.Some places you have to wait weeks or months.I'm elated!Service: Steering & suspension repair
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August 2022 by Chris Erben
Said over the phone they could work on my car. When I brought it over they then claimed it was too low to fit on their lift even though it's still at stock ride height.Edit: One, it wasn't "lowered all the way to the ground" it was still at stock ride height buddy so take it up with Mazda. Two, you were the first shop I called and went to since you're closest to my house, so saying I came from another shop is false. I did find another place right away that was much more helpful and I will be going to them in the future so thank you ?
