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January 2024 by Natalia A.
Worse service ever , ever since T-Mobile merged with everyone I haven't had service in months anywhere I go and there Wi-Fi is horrible it rains 2 drops and it's out for a day .
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October 2023 by Shahab Shaukat
Terrible customer service, I bought a phone through them and was told it would shipped to the house, they sent the wrong phone and now refuse to help with a return or an exchange. Instead of trying to help find a resolution, they were gaslighting me, trying to make it seem like it was my fault. Wasted 5 days because of their incompetence.Tldr; rude and incompetent staff.
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March 2022 by Rheanna M.
Came here twice to get a new phone. Employees always seem uninterested and approach me very awkwardly. Very unhelpful staff, would not go here.
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November 2021 by Madison H.
I went in yesterday as a sprint user looking to migrate to T-Mobile for better quality. My phone (an iPhone 8 Plus) had broken two chargers and I couldn't charge it, and was forced to get a new one. Abdul was great, he listened to my situation and helped me pick the right phone for me, the iPhone 13. He even helped my mom out and let her know that she could upgrade for a good price. I had to turn around and go back because of an iMessage issue. Basit helped me with that and did wonderful. Overall, I had a new phone, working and charging, with a great plan, in less than two hours. Could not recommend more!