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January 2024 by Tonya W.
Great visit - very minimal wait. Luanda was amazing! She was very kind and I didn't feel the blood draw. Thank you!!
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January 2024 by Fred A.
Very bad service rude rude in health business dealing with ill people shame on you Quest diagnosis will go out of business with this type attitude not recommended will go do my blood work somewhere else nurse is slamming doors in my face and ignoring me when I just ask question about walking in
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December 2023 by Kimberly B.
Awful service, awful people. Do not recommend to anyone. No respect for patients and very rude. Did not even try to have a conversation, she just slammed the door behind her. Will never come to a quest diagnostics again.
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November 2023 by Gemma A. Trimarchi
This morning I originally took my Autistic son to this Quest Diagnostics to get bloodwork. We did not have an appointment because for over 3 weeks I attempted to go on their website to schedule one and was not capable. I called my son's doctor's office and they also experienced the same difficulty I did so they instructed me just to go as a walk-in today being Saturday. We went to this Quest Diagnostic location located on in Wellington on State Road 7 which opened at 7am. We arrived before 8am. We registed and then we were turned away because they said NO WALKINS on Saturdays. I requested to speak to the manager and even though I explained our circumstances she turned us away. I proceeded to ask her for help making an appointment and she said NO. As we were leaving I told the manager that we were going straight to LabCorp.When we arrived at LabCorp I asked the front desk representative if they took walkins and she said YES. Within 5 minutes of waiting, my son was called in and not only were they efficient, they were kind, compassionate, knowledgeable and professional.I will NEVER recommend QUEST DIAGNOSTICS for bloodwork or any type of testing.Will ABSOLUTELY recommend LabCorp.Thanks to all the wonderful staff at LabCorp!Quest should be ashamed of themselves! Treating disabled people with no consideration.
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November 2023 by Keeyle Pimienta
This review is specifically for Rashaun or DaShaun I could barely hear his name. He was very patient , very thoughtful and sweet with my 7 year old who has severe anxiety with needles. He was explaining everything he was doing word for word, not yelling. My son’s nose started to bleed and he didn’t lose his patience, he was so helpful and helped clean it up. This is proper bed side manner. Thankyou for being so patient with us.
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October 2023 by Courtney Elkin
This quest office is amazing! it is efficient, the phlebotomists are all fantastic and it is so incredibly easy to book your appointment and to check iin
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October 2023 by Banu Bose Natani
Very clean for that crowd. Maria took care of me and did not feel the needle pinch at all. She was the best nurse i have ever met.
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September 2023 by Norma Gonzalez
Staff was extremely rude! Yelling at patients in the waiting room. We are expected to be patient and respectful. But are treated in the exact opposite way. I was trying to explain to one of the employees regarding my husbands orders and she embarrassed me in the waiting room In front of other people waiting. If I was ten years younger I’d end up at the gun club hotel. She should not be working with the public/customer service. People who come to this establishment are sick and just trying to get services done. Not to be treated in such a manner.Believe me, I’m not the type to write reviews, good or bad. So the fact that I’m here now, writing this, speaks volumes.
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September 2023 by ashley is sleepy
Our phlebotomist Mary was amazing and I wanted to take a second to thank her for her kindness, my mom didn’t have her referral at her appointment but Mary was able to take us right away when we returned the next day with the paperwork. Very kind thing she did for us, very great in handling my elderly mom, very kind person. Thank you again Mary!
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August 2023 by Lauren B.
This location is my Quest of choice. They do not accept walk ins and they are quick to keep appointments moving in the early morning. Shout out to Mary who is an absolute angel of a phlebotomist. I felt nothing with her draw and will be requesting her from now on.
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July 2023 by Roos D.
This has been the best experience I’ve ever encountered at a diagnostic center. I went on a Saturday and both ladies were very helpful. They were patient and kind. They made my son feel very comfortable to ease his fear. Thank you!
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June 2023 by All American Land Clearing
Wish there was an option to give 0 stars!We decided to give this place a chance given all the negative 1 star reviews and we should've trusted the reviews!! This place is TERRIBLE and the staff is incredibly RUDE!We got there around 3:30 and signed in at the kiosk. My name was placed on the "standby" list and I took a seat in the lobby. After sitting there for about 25 minutes I noticed my name was REMOVED off the list, which I thought was odd!About 15 minutes later, this woman comes out yelling at everyone saying they were no longer seeing any walk-ins and that they don't take walk-ins past 2:30pm.When we told her our name was on the list and it had been removed she said we "must have left and were outside" the last time she came out to say no walk-ins when we never left! Signed in and sat down waiting in the lobby!We asked why they don't put a sign on the door saying they don't take walk-ins past a certain time to avoid wasting peoples time???She rudely responded that it's "word of mouth" and if she puts a sign on the door "people are just going to come in anyways."The reality of it is that she's too LAZY to take the time to post a single sign on the door! Had there been a sign we would've NOT WALKED IN and WASTED 45 MINUTES out of our day sitting in the lobby. On top of the hour round trip we spent driving there!!Just absolutely ABSURD, extremely UNPROFESSIONAL, completely INCONSIDERATE, and flat out RUDE!!!We will NEVER come to a Quest Diagnostics location ever again!Trust the reviews people, they don't lie!! Don't make the same mistake we did!Do not waste your time or money in this poorly ran establishment!
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June 2023 by Karlie West
POORLY RAN, RUDE STAFF, UNPROFESSIONAL, INCONSIDERATE, LAZY, WILL WASTE YOUR TIMEAll I can say is TRUST THE NEGATIVE REVIEWS!! We read the reviews and decided to come in anyways cause we know how reviews can be...Everything they say in these reviews is 100% true! This place is the worst!!If you are coming in as a walk-in past 2:30 don't waste your time! They'll have you check-in, sit in the lobby for 30 minutes, remove you from the list, then come out 20 minutes later to tell you to leave and they're not taking walk-ins.Oh, and the woman refuses to put a sign on the door stating no walk-ins past 2:30 because she's lazy and inconsiderate! They'd rather have you waste your time and ruin your day!Do not give this God awful establishment any money and waste your time!
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June 2023 by Lilia Maktouf
Which phlebotomist you get, is a hit or miss. I've had wonderful ladies do my bloodwork, and I also had a bunch of friends, running between rooms, loud, talking about who's pregnant and who should "get busy", and watching parking lot brawls on their phones. Unfortunately the latter seems to be happening more often lately. You can clearly feel the "disinterest" from many staff members. I was treated like a practice dummy more than not, with the phlebotomist playing with the needle inside my arm, turning it sideways and hitting nerves. I asked her to stop doing that, but she had to "try one more time". My arm was sore for several days afterward.But the reason why I decided to leave this review was my latest visit to that location. The phlebotomist came out and called a number instead of a name. When we asked for the name, she walked back in and slammed the door. I ended up having her as my technician. She pushed the needle in at a 90° angle and started turning it sideways inside my arms. 2 of the vials she collected almost fell to the floor because she was piling them against my arm on 3 inches of armrest, no basket in sight. On the floor, in a PUBLIX SHOPPING BASKET, piled on top of each other, dozens of full vials and others test. The cherry on the cake was the bathroom. I have NEVER ever seen a lab bathroom, where people are supposed to collect samples, as filthy. The toilet seat was smeared with #2 inside and out, the toilet hasn't been flushed for what seems to be a long while. "Liquid" on the seat and all around the toilet. Trash overflowing and paper all around. Bathrooms on highways are better maintained!! When I asked if there was another bathroom, the technician got clearly annoyed with my question.It was a quite surreal experience!
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April 2023 by Tiffany Latimore
I love the staff at this location. They always have a cheerful attitude, even at 7am in the morning. The customer service was outstanding. I was in and out in 15 minutes which was great. Thank you Ms. Earldean for your professionalism and efficiency.
