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February 2024 by Andrea Alba
I have been getting my pills at this Publix for about 7 years now. I will no longer have my pills fill at this pharmacy the staff/technicians workers that are in training do not know how to do their job and are unprofessional. I spoke with a girl named ANASTASIA, she did not know how to do her job correctly. She was unprofessional on the phone never gave me any information about my medication that I could no longer use a coupon for the pills. When I asked her, how am I supposed to get another coupon???? She says (like you just googled it and that’s how you find it.) she couldn’t ask any questions I had for her about my Medication Instead of putting me on the phone with the pharmacist, she kept putting me on hold four times. I had to do my own research. End up finding out that the manufacturer no longer accepts coupons for this medication. She Nor the pharmacist could not tell me that I had to find that out on my own. I end up canceling the prescription with, the store, and I will no longer be having my medication filled here. The pharmacist didn't train this girl correctly. My advice to anyone who comes to this Publix Pharmacy if you come across Anastasia, do not have her help you make sure you get someone else because she doesn’t know how to do her job.
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January 2024 by Kristen Narve
I enjoy getting my medicine here. Sometimes the wait can be slightly long but the staff is polite. The pharmacists are very nice and are very kind when you have questions. I like getting my medicine here.
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November 2023 by Micheca St.Hilaire
The staff at this particular pharmacy are always helpful, kind and courteous.
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January 2023 by Kim G.
Kathleen was fabulous & knows what it means to hold true work value but I don't know if the rest of the shift on duty w/her does. I watched as 6 associates chatted it up in the self check out lane while she rang up, cashed out & bagged up 3 full carts w/out once looking over to her coworkers for assistance. Aside from her being a 55+ year old female working the register at near 10pm on a Friday night what happened to just lending a helpful hand. Aiden came over to assist in bagging the last 2 bags so I guess I won't write him entirely off but I will suggest that it would be nice to be aware of your surroundings & the assistance that I'm sure is appreciated in the workplace.
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November 2022 by Ziggy
Zachary is profoundly unhelpful and rude. Tried to find a manager but none available. ill never go back to this Publix again.
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May 2022 by Jessica Sans
I cannot put into words how terrible my experience was with the pharmacy tonight. I really thought I was being pranked. The person who answered the phone was beyond clueless. At one point I really thought my phone call got crossed with someone else’s. It really felt like a tv show. Please teach your interns how to have phone etiquette!!! Trying to use this pharmacy was 10x harder than it needed to be. I never lesve reviews but I am still completely in shock at how terrible my experience was.
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December 2021 by Rhea C.
Took all day for meds to be ready that I should’ve started taking this morning. Finally got script filled at 4pm that was sent over last night. Pharmacy had no excuse.
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November 2021 by Robert Verdes
Rude staff!!!!!!. They call you to let you know your medication is ready when is not true. The Asian girl made fun of me in front Of the other staff because the amount of medications I am on it, she referred to my prescriptions as" A DICTIONARY" They should have more compasionated staff and respect sick patients. Been sick is not an option. Unfortunately, I have to deal with a serious disease.
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May 2021 by Dylan G.
They just updated the whole Publix and revamped all the aisles and architecture, look quite nice
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May 2021 by Shelley Machado
Don’t be surprised when the pharmacy tells you your prescription will be ready the next day and instead the date gets pushed back multiple times.
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May 2021 by Jan Rose
They just don’t prepare foods accordingly and want to quit early. Lazy staff.
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January 2021 by Christopher Kelley
New Years and Scrooge manager is forcing ill employees to work without breaks or sending them home to heal.
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December 2020 by Nikki Turner
All the publix’s I have ever gone too are normally super friendly. The guy at customer completely ignored me and walked away. I said is anyone working here he turned like wait lady, no acknowledgment yet. Finally came back and gave me my tickets. This took place all before 8am. I don’t normally go to this Publix, I was shopping for my mom since has been looked up in her apartment, her only special request was EGGNOG , and you guessed it they didn’t have any.
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September 2019 by Troy T.
After visiting this Publix, I can see why it has only four stars. I would say the customer service here is comparable to that of Walmart rather than public standards. The lines were quite long, so I decided to buy my fried chicken at the customer service counter. And shortly there after the man at the register, a young white guy with a beard told me to go run and grab a coupon book, I was confused, because I used to work for Publix and they usually send a worker to grab the book, not the customer. I was followed by a couple minutes of awkward silence as him and other associates talked behind the counter. Eventually giving me a $.50 discount on a soda that I had purchased. Not a bad experience. Just less than what I expected.
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April 2019 by Cameron Clark
great place to shop. good place to work