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February 2024 by Franco Rizzo
Do yourself a favor and just go somewhere else. The staff and management literally do no give dog poop about dogs. They will arbitrary cancel appointment and when you complain, they will give you an attitude and tell you to go somewhere else. Just Google Pet Grooming in your area, you cant do any worse then PetSmart.
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February 2024 by JZ DG3
This is where I’ve bought my dogs’ food from for years. They almost always have it in stock and the price hasn’t changed. Most people who work here are friendly but it can be a pain to get someone’s attention. Unfortunately, they are always busy and the line is often very long. Just be wary of that and give yourself some extra time to wait in line when coming here.
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January 2024 by Taylor Shinabery
The service ladies and gents are always on point with service and communication.I have a German Sheppard who goes to this PetSmart regularly for grooming and the vet.
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January 2024 by Matthew Kerr
Clean store, friendly workers. Petsmart is hit or miss with what products each store carries. Will price match the online prices at register (usually cheaper online) bring phone and show cashier.
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January 2024 by Amber cerreto
They have what I need, but there is only ever one register open. I must be going at the busy times because I'm always waiting to cash out. They do always have what I need though.
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January 2024 by Wendell Hankins
All personal are not friendly. They do not treat all customers equally. Great products, good pricing. Need to improve customer service.
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January 2024 by Caleb W
Clean very well stocked . The aisles are wide which is perfect for bringing your family members/ critters
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December 2023 by Keith S.
Rude staff and horrible customer service skills. I don't recommend anyone bringing their pet there, God knows how they treat your animals when you're not around!
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December 2023 by Eric A. W.
Very nice store with great selection of products and friendly service.
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December 2023 by Bruce Thompson
I bought a brand new cage for my dog. It is pretty big so I load it into my truck and get it home and set it all up. Once I set it up all the bars were bent on the cage. I call the store and they want me to disassemble it and load it and drive it back to the store. I said I can make this easy I will bend the bars back so I don’t have to go through the hassle and the manager said no. I will never return.
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December 2023 by marin ortiz
Good service , personal experience and good service…
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December 2023 by Krista Marie
The state of your beta fish is very distressing. They need gravel or beads in their tank and they’re all losing their color and look half dead. It’s very sad. I am literally never shopping there again.
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November 2023 by Erica Krause
I took my dog Koji for a check up. All went well except having to wait too long to be seen. It was worth the wait.
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November 2023 by Leigh McMahon
The manager flatly informed me that he wouldn't accept 2 Halloween shirts (tag on 1) because "ppl let their pets wear them & then return them". 10 mo old boxer puppy, 1 shirt fit, 2 didn't, no sizing guide on the 2 that didn't, receipt good until 12/10/23. Nothing in their return policy about holiday items. Very poor customer service.
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November 2023 by Angela Allen (Angiefromdelray)
Such cute puppy costumes and lots to choose from. Wish they had jerky treats without smoked flavoring added, but otherwise, great store.
