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February 2024 by Steve Allred
Really great all around!!
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February 2024 by Service is Life / Work is Love Made Visible
Not many pet stores around here like in Miami. Employees are friendly and helpful.I love pet stores!
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January 2024 by Carlos Felipe Hernandez
Very good customer service
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November 2023 by Shaheem Farrell
They always have what I need plus more and I love the Customer service
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November 2023 by Carol Lindsay
I love how close to home they are. And the staff are most helpful. But, I pay for that convenience cause they're a little more costly than Petco down in Wellington on 441. And this P.S. doesn't always have feeder mice. So I may end up in Wellington, after all.I'm a regular in both stores.
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September 2023 by izme mac
This is our favorite pet store to shop at!! The team members are very helpful & knowledgeable especially David and Rudy. My puppers and I always have fun doing our shopping here.
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September 2023 by David B.
I have shopped at this store for many years. It is conveniently located so I do stop in often. Everyone there is helpful and friendly with one, continual exception. There is a woman who has worked in the fish department for some time. She often has a conure sitting on her head or her shoulder when I've been in. This woman has elevated ignoring people to an art form. It's truly amazing. Many times I have been in, and while she is merely a few feet away, she acts as if she can't see a customer waiting to spend money. If I ask for help, she always acts as if it's a big inconvenience to her. She may want to treat those aquariums as if they're her personal hobby and ignore customers, but last I checked the fish were there to be sold. I'm tired of being treated that way, so from now on I'll just take my business to a store where such a rude employee isn't tolerated. And yes, I've spoken to the manager about her in the past, so this is nothing new in that store. It's not a matter of someone having a bad day. It just continues.
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May 2023 by R O
Unfortunately the time I go to shop now on senior day and they conveniently are out of all I want and will not let me pay ahead and order to get the needed 10% senior discount they offer 1day per month, and then won’t let me pick up the next day or so. They say its only for the one date and too bad if they don’t have the products I want. So,,,,, I will not shop here again. That’s just BAD CUSTOMER RELATIONS!!
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April 2023 by Cat L (Cata)
I have been in this sore before, and let me just say it is a very neat, beautiful store, I went to buy a pet fish for my brother since he’s been really lonely and the employees attended me with acceptable manners and were very helpful, today I’m going back to buy myself a rabbit, I’m not sure if you sell them but for what I’ve seen and heard, they do so just wanted to say this is a very nice shop.
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February 2023 by Alex Martinez
Clean store and ridiculously knowledgeable staff. Reed was super helpful with our selection of fish. Came in for some gold fish, left with some pearl leeri and nepn tetras lol. Very good experience thank you. Oh and I came in 20 minutes before closing and still received great service.
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February 2023 by Rose Wood
My only complaint is how loud they keep the music on in the store. I went I yesterday and I felt so bad for the animals. It was unusually loud and annoying. Turn it down, this is animal abuse. They rabbits couldn't escape it but I sure did.
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February 2023 by Agent Z
Hey corporate why don't you try getting some dry dog food on the shelves, like Nutro and Science Diet. I don't know who's ordering for this store but there's never anything there, I had to get my food from Amazon ,came in 2 days.
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January 2023 by Hollie Randall
Stopped in before Christmas for bird food and shopping for a few bird toys. They had a good selection of food at reasonable prices, some better than Amazon. They apparently raised their prices on small and medium bird toys for the holidays because when I was in the store a few months back they seem to have been more reasonably priced. I noticed the parakeets chirping happily and a quaker parrot in a cage beside them. Cages appeared clean with food and water available. The store is nicely maintained as well. Employees greet you as you walk in and appear happy to help if assistance is needed.
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December 2022 by tony charboneau
Pet supermarket won't work for me as my pet needs prescription food. Employees were really helpful.
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November 2022 by Santosh Shrestha
I visited to see if they have pear gourami, unfortunately they didn't have. Fish collection was ok, with rare to find fish.