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April 2024 by Craig C
Customer service is 2nd to none! They show you what is wrong with your vehicle with video proof, and make recommendations with no pressure. First time here and will never go anywhere else. Great work for a fair price. Highly recommend! Thanks guys! I will be back!
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April 2024 by Rhonda Millsap
Jonathan is amazing! He displayed superb customer service. He was very transparent about the issues with my vehicle. He also recommended alternative options to save money.
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March 2024 by Xavier Hall
I had a great overall experience with Milestone Motors. I decided to take my vehicle to them because they had so many great reviews. They did not disappoint, they were professionals and explained in detail in regards to the repairs needed. In addition, they taught me a few things that I can put in my toolbox. Really appreciated the staff at Milestone Motors.
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March 2024 by Réjean Montmarquette
Jonathan was very professional and diagnosed my car very quickly. I really appreciated the in-depth diagnostic that was sent to me via text message which is very user-friendly. Jonathan communicated very well with me and made it easy for me to understand what was wrong with my vehicle. He fixed my car really fast within the same day and I appreciate the professionalism. He is very honest and trustworthy and I would highly recommend this shop!
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March 2024 by moe
i had been bringing my BMW to the okeechobee BMW stealership for repairs since i have an extended warranty, and have had countless issues over the years. stop going to the dealership for anything PLEASE!!! you're just a number there. milestone has proven themselves as the best shop i have ever been to BY FAR for multiple vehicles that they have serviced/repaired.i say this because my car had an issue with the oil drain plug, and since it's a plastic oil pan, basically every shop i went to said they had to replace the whole oil pan no matter what, which ranged from $2500-3800 depending on the shop. milestone motors was aware of this, and when i brought my car in they worked on it for a few hours and charged me $100 for labor (i brought my own oil with me which was about $50 online) with the issue completely fixed. they could have easily told me they couldn't fix it without replacing the oil pan and would have made over $2500 in a few days, but they value their customers more than the numbers and are genuinely honest people. they inspect your car and provide a detailed report that you can review online, ask questions about, and take your time on making a decision without being aggressively pushed like you are at the dealership.they use the latest technology to diagnose your vehicle, just as the BMW dealer does, except they don't rip you off. bring your vehicle there and see for yourself. thank you very much Fernando and the milestone team for your top notch service ? :)
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March 2024 by Roger Plevin PA
Very professional and transparent auto repair specialists for both BMW other fine imported cars.
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August 2023 by Ed Diaz
I had another wonderful experience working with Jonathan at Milestone Motors Inc. on my BMW service. Jonathan and his team took the time to address my ongoing concerns with my vehicle and incremental expenses. They ultimately used empathy as a way to build a long term, trustful relationship! Well done Jonathan and Team!!! ???Services: Electrical
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July 2023 by Zsuzsi D
These guys took better care of my BMW than the dealership itself! The courteous and friendly staff greeted me as soon as I arrived to the business site, took over the car, asked a series of questions to better understand the reason for my visit and provided an estimated resolution timeframe. Within that timeframe I was called back by front desk to update me and provide a new timeframe. That same day I was called back again, the findings have been verbally and electronically shared through a link they sent plus pictures and videos of the problem itself. The company has a very well built online system in which you can accept or decline a job that is marked with red, it shows you future maintenance needs so you can plan accordingly and also shows you all the components, parts that are in good status. Each car that goes in gets a full detailed analysis to keep you aware of your car. What truly sets them apart from other shops and most importantly the dealerships is their attitude. Each one of them takes high pride in what they do and how they deliver their services. I was treated as their long time friend and felt in good hands from the beginning until the end of my visit. Very high attention to detail and they do make the extra mile for you! Besides being shuttled back and forth when I dropped off my car and picked it up, they also vacuumed and washed my car for me something that BMW dealership never did. They earned a long standing customer with their quality services and as long as I have a BMW and out of warranty I will be going to them.Services: Auto battery replacement
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July 2023 by Arianna Simpson
These guys are great. They did work on our car super promptly, were extremely pleasant and helpful, and had fair prices. They also personalize the experience, which is very thoughtful. We will definitely be back!
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June 2023 by Stefan Conrady
I was very impressed by the team at Milestone Motors. Jonathan and Fernando made servicing my BMW 640i a very positive and pleasant experience. I have worked in the auto industry for many years, so I have seen the whole spectrum service quality around the world, the good, the bad, and the ugly. From what I have seen, I would rank Milestone Motors at the top in terms of service quality and customer care. I got the sense that they want to do the right thing. I actually look forward to bringing in my other BMW for service very soon.Services: General repairs & maintenance
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June 2023 by Trina Green
Without hesitation Milestone Motors was definitely a 5 star experience. Working with mechanics especially when you have a luxury vehicle can be really scary as you dread hearing about an issue that’s going to cost a fortune… yet alone the fear of being overcharged. It felt like family working with Fernando and Johnathan as they made sure to communicate, explain things , and shared options with me . I didn’t feel rushed or pushed to make any decision about the services recommended for my vehicle.I will definitely use Milestone Motors for any future problems.
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April 2023 by Vince S
All I can say is "excellent job!" These guys are simply fantastic. I could not recommend them enough. We had a laundry list of maintence to do to my vehicle and the team at Milestone were extremely helpful in diagnosing and repairing everything. Their service is extremely customer first and they take great pride in their work. I was about to get rid of my car after having to deal with the dealership and the hefty price tag and delays, but these guys were timely, efficient, and pleasant to work with. If I could give 10 stars, I would.Services: Brakes
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April 2023 by Austin Sharkey
These guys are simply top notch at what they do. I have a 2012 BMW that needed some pretty hefty maintenance and the crew at Milestone took care of me as if I were family. Not only did they service and replace everything that needed it, they even washed my car upon pick up and offered complimentary rides. I've had to take it in a few times just for new issues that have popped up and each and every time, they were diligent, kind, timely, and super customer oriented which is extremely hard to find these days. Not to mention, their shop is clean - which just goes to show you the level of detail and pride these guys take in their work. I highly recommend their services.Services: Brakes
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April 2023 by Swati Prasad
This was our first visit to Milestone. Fernando was very kind and engaging. He said he and his team will take a look at our car and get back to us with the findings of the inspection. We got all the red flag items done right away. Fernando was kind enough to get it all done by the time we requested. We were very happy and will recommend Fernando and Milestone to our friends and family.Services: Air & cabin filter replacement
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March 2023 by Mario Diaz
Guys found I had a turbo starting to go when the dash light kept coming on and off. Did a great job and now my baby is running like new. Highly recommend them. Good and professional.Services: Auto engine diagnostic