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February 2024 by Marlene S.
Extremely disappointed. I purchased an item and specifically asked at the register if it was returnable, and was assured that it was. Went in today to return the item because it did not end up looking out, and the manager told me that it could not be returned. Bad Form! You've lost a customer for good.
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January 2024 by Julie F.
We were on a mission to find a couple items for our Christmas gifts. We'd been to a Michaels in Broward and still needed a few more things. We were in the area and decided to try this store -- to see what they had in stock. The store is huge. Except for their cashiers, we didn't see any staff to help us, and they were fairly busy before Christmas. So, we wandered the aisles. While we were looking for a few specific items, we got to browse through their clearance section and actually found a couple useful things -- for future projects. I'm not a big crafter -- and my husband is much more talented than I am in any artsy kind of endeavor -- but I'm glad we checked this store out. Now we know what they carry and where to go in the future.
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December 2023 by Brittany Fadden
I love this Michael’s, they always have just exactly what I’m looking for and all the staff are helpful and friendly - unlike the nearby Hobby Lobby tbh
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December 2023 by Carole Benison-Chorohst
Great selection of merchandise and great staff..especially young woman in the framing department???
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December 2023 by K S.
Great store. Helpful employees. Self checkout stations are very nice and they have a UPS inside.
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December 2023 by Michelle Kelly
Ordered an item for store pickup at this location. After I got the email notification that it was ready, I went to pick it up. Nobody at the store could find my order. Since it was no longer in stock, they told me there was nothing they could do so and were just going to cancel the order.
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November 2023 by madeline
Absolutely horrible. Isabella at the front has terrible customer service skills. I didn’t know zombies were allowed to work at Michaels. Maybe find a job that isn’t customer service because you surely don’t know how to service your customers properly.
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October 2023 by Rayon Robinson
Customer service was poor tbh. I just stopped by to drop off a UPS package as that location was a designated drop off. The 2 employees that were standing by the register (which was also where the UPS drop off was) had no idea what the procedure was for a package drop off and had to call someone from the back of the store after barely showing any interest in assisting. They behaved as if I was bothering them or something.
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October 2023 by Lauren B.
I recently got back into crafting and have needed some random craft supplies. This location is the perfect place to stop in and find exactly what I need or to just walk around and be inspired. The staff has always been very nice whenever I've needed anything. Definitely signup for the emails and you'll get special coupons which brings your total price down a bit!
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September 2023 by Wendy B.
I have not been into Michael's for years. It could be a bit overwhelming especially if you're just looking for one particular thing. If you're going to browse, it's great for that. They also have a lot of beads for people to make their own jewelry, bracelets, etc. I'm not a craft person, so it's hard for me to judge the quality of the merchandise, but they did have probably the largest selection of Halloween decor that I've ever seen
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September 2023 by Toby C
The store was just ok, but the restrooms were beyond disgusting. I completed a survey and checked the box to be contacted. No one contacted me.Do better Micheals!
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August 2023 by Elizabeth B
This store is way to expensive! I understand the overhead, salaries, ins. Etc is an arm and a leg. But I'm just trying to do some arts and crafts!
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August 2023 by Sandie Oreilly
Love this storeIm a crafter so i go there all the time
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August 2023 by M U S A
Always have the products needed.
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August 2023 by Fitzroy Boqurant
Average Michaels, but a bit below average stock. Employees are very nice though!
