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January 2024 by Dominique M.
I have used this credit union for years! I have always experienced good customer service and friendly tellers. I will admit I only use this facility for maybe two to three services max, but it has always been a pleasant experience. The downside is that there is only one atm. It was archaic, but it was recently upgraded which is a bonus. The inside does move quite slow so I generally plan on coming when I don't have much planned and I've packed plenty of patience lol. I don't see myself going anywhere anytime soon.
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January 2024 by Pilar M.
I've been banking here for two years. Great service, friendly people. I don't understand why others are complaining. Also, a wide ATM network with no fees.
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December 2023 by Karen Fowler
Everyone at Gold Coast Credit Union was so very helpful and friendly. Catherine was extremely attentive and thorough. I felt that Catherine cared about making sure my car loan was taken care of in a timely manner. She informed me of every step and supplied me with specific instructions on what I needed to do to complete the process. Thank you.
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December 2023 by Tony Rodriguez
Outstanding service and attention to detail. I’ve been a member for nearly two decades and I continue to be impressed. My Royal Palm branch team are friendly and always there for you. Loan processing is simple and quick processing. Catherine, thank you, your the best!
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December 2023 by Tina Hansen
They are the best!! They have helped me through so much, from getting a loan on my car to a loan for my debt consolidation. They will go above and beyond for their customers so we don’t feel like just another number! Thank you Gold Coast for everything!! ♥️
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December 2023 by Jarred Stine
Roger, the Bank Manager of Gold Coast Credit union in Royal Palm has no people skills. He is rude, offensive, not helpful, and incredibly insulting. I called for customer support, and if that is all the support Gold Coast has to offer, the Lord help them! I will say a prayer for you Roger.
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December 2023 by Tone Vibez
Cathrine was amazing and she really went the extra mile for me. Now I’m driving a new Tesla. If you need help getting a car loan this is the place to go too!
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November 2023 by Jeanne Knudsen
Catherine was super helpful helping us find the car we wanted by recommending the consultant, George. She made our experience easy by helping us with the loan in the timeframe that worked best for us. She was Great!!
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November 2023 by Mary F.
Terrible customer service. The tellers are rude and behave like they are doing you a favor.
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October 2023 by Shirley
So grateful for the assistance of Mallory. I experienced a problem with my debit card and Mallory stayed on the phone with me, while I was at the store to make sure my problem was solved. Thank you Mallory at Goldcoast Credit Union in West Palm Beach, Fl.
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September 2023 by Jose Soto
If you are lucky enough to have Ms. Kayla Betts be your representative, you are going to be in for a world class banking experience! I know GCFU to say very busy but somehow she finds a way to always respond promptly, professionally and in such a pleasant matter. I highly recommend banking with Ms. Kayla and as an extension GCFU
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September 2023 by Erica Emery
Member Service Representative, Catherine Sourdon was AMAZING through an auto loan process. She was attentive to the process for days, sending timely emails and was readily available via phone call. She made the process smooth and simple. I couldn't have done it without her. Thank you Catherine!!!!
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September 2023 by Alexandre Rocha Filho
I recently joined Gold Coast Federal Credit Union, and was assisted by Catherine Sourdon, who helped setting up my new account, and refinance an auto loan. What a great experience I had.! I’m glad I made this decision. Strongly recommend.
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September 2023 by Keith E
Doing business with Gold Coast Credit Union was so easy. Catherine Sourdon assisted me with a car loan that I applied for at on a Friday to preapproval on Monday. She definitely goes above and beyond for her clients. Highly recommend!
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August 2023 by Denise Halperin
Catherine S. was extremely helpful, quick and very knowledgeable! She responded right away to emails when communicating. She made it so easy to get it done! Thank you GCFCU!