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July 2024 by Natalia Melian
Went to this Chase branch at 1:38 pm and was told they couldn't assist me because they were out to Lunch. The door was open 3 workers inside not willing to help! Thats a first timer for me never have I seen the bank close for Lunch.
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May 2024 by Alex Fedorov
Really bad customer service,
Their atm is always out of order
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April 2024 by Casey LaCroix
Since when is a bank cashless? Don't use this chase bank, (royal palm beach) you can only make deposits you can not cash checks
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March 2024 by JamesNXS Lewis
I recently experienced so personal financial problems and Dawn was exceptionally helpful and so friendly.
I always recommend Chase to friends and acquaintances but today Dawn's help exceeded my hopes and I'd give her a promotion if I were in charge.
Thanks Dawn!
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March 2024 by James S.
ATM outside drive thru is broken as of 3/3/24!
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February 2024 by David Wheeler
This is a “cashless” branch. That’s right a bank … but no cash. Maybe Publix should stop stocking groceries.
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January 2024 by Enos L
Walked in and wasn’t greeted or acknowledged. Stood there for 5 mins and two female employees walked right past and said nothing. I hate this branch.
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December 2023 by Benji
They always treat me as professional as possible and quick as well.
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November 2023 by Avita Ramlakhan
One of the most useless chase banks in the area. When the ATM machine had an error and shorted me $20 and I had the receipt to show them they said they can't fix the error and give me the $20 I had to go to a different location... They switched out their actual useful bank tellers for a "sip" bar. The drive-up ATM NEVER WORKS. It probably works just as often as an McDonald's icecream machine.
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November 2023 by Anthony
This is the dumbest branch. It’s tellerless and cashless. You can’t perform any banking here, cash a check, deposit money, etc. They pay staff to point at the atm machine in the lobby when you walk in. It’s laughable
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March 2023 by Joseph Mancone
Do not open a new account with this bank. I did with a large cashiers check from Bank of America a major financial instituion and they have held my money for 12 days so far even though I confirmed through the Chase Bank Manager that Bank of America sent the funds 2 days after the deposit was made. Funds Chase is still withholding and refuse to make available. These are not people that can be trusted to hold your money. If you are opening a new account do yourself a favor and find a different bank than Chase. You know unless you don't need access to your money for weeks at a time.
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July 2022 by giulio sh
Quick and excellent attention
The person who helped me took his time to resolve me.
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April 2022 by Lindsay Grant
This branch used to be great, now I am failing to understand why it even exists. There are no tellers, the lobby is full of ATM machines and that's about it. Seems like a huge waste of money to pay for a building that serves very little purpose when there are full service branches all over town. At the least it should say on their business listings that it isn't a full service bank.
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November 2021 by Jamie Hovey
Need to put on website this bank can not cash checks. No money on site.
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October 2021 by John M
I scheduled an appointment at this branch to open a business account last week based on the great reviews particularly about Andrew Mata and how helpful he is. When I show up for my appointment, I am advised that Andrew left a few days earlier and that no one is available to assist me. The branch manager was with another client and had to leave immediately after and the other banker was on a lunch break. I had the option of waiting until the banker's lunch break was over, but opted to leave and go elsewhere. Total waste of time.
