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July 2024 by Vanessa Jaramillo
Is 7:15pm and the guy from tire is not there I need to fill up my gas tank and never I found help, the tire center is closed so early
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December 2023 by Alex Hejazi
What would be the point of having a tire center? If you have no employees to answer the phone or to answer questions when you show up in person makes no sense. Close the tire center or higher. More employees better yet pay them a fairwage and it will come and work in answer the phone horrible management.
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December 2023 by Al Ali
What would be the point of having a tire center? If you have no employees to answer the phone or to answer questions when you show up in person makes no sense. Close the tire center or higher. More employees better yet pay them a fairwage and it will come and work in answer the phone horrible management.
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December 2023 by Angel H.
If I could give zero Stars I would. This place ripped me off royally. I ended my membership right before I went into the hospital for surgery. When I got out of rehab I noticed on my bank statement I was charged twice for memberships that I never authorized. Unfortunately by this time my bank said it was too late to get the money back and BJ's refused to give it back to me so I was out a good amount of money. They stole money from a disabled person and that's disgusting especially because I'm elderly as well and I never said they could take money from my bank account nor did I say I wanted to renew my membership when I canceled and gave them the card that they gave me as it was requested by the cashier at the time. Do not shop here do not become a member they will steal your money and they don't give a crap about you.
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December 2023 by Sam G.
TIRE CENTER!!! The tire facility is a bad joke. They didn't do what I asked them to do about five years ago but went ahead and did what they wanted to without asking me. So I've avoided them (Tire Center} for that long. My wife needed tires and I looked on-line at their prices and they were good. On-line I couldn't see how to buy the tires and schedule the install, so I went in with a printout. I stood in the tire place for 15 minutes but nobody was inside and apparently the have no interest in finding out what a customer wants. So I went to the bays and asked for help inside. The guy there asked what I wanted. BUY Tires says I. When he got in there I handed him the printout from the on-line. He looked at it like it was a alien spacecraft. No clue. He gave me a list of tires in my size. By that time, I could see that it wasn't going to be happy experience so I left. So not happy with them five years ago and not impresses now. There is a tire place less than a mile south on the same road that is very professional and has excellent ratings on Yelp. That is where I ended up!
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November 2023 by Pat Fombellida
From the moment I ordered the tires and the installation was too long! Then I had a flat tire and the same too long to wait for them to get it, installation etc was not as it used to be years ago. The guys are nice though.
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October 2023 by Scott B.
Stopped in while doing some shopping in the same plaza. Store was clean and smelled like fresh bakery items were cooking. It was a Sunday around noon. Very few of the little trial stands were running today. Employees were nice and the checkout did not matter as we use scan as you go.
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September 2023 by Georgette Q.
I love the deli section! The young lady is always smiling and friendly no matter how long the line is for sliced meat/cheese! She's so efficient! Their deli prices are half per pound compared to Publix! I buy,once a week, one pound sliced very thin of the Hormel cooked ham and it delicious! It's literally half the price at BJ's! All The staff that check your receipts for exiting are always professional, friendly and helpful. I love their muffins and should have bought them today but... Don't buy the pumpkin fritters.. I chose the box with the farthest sell by date and they are hard as a rock and taste stale. .. I took two bites and they were horrible!!! A very heavy taste of oil and smell of oil.. horrible!!I wasted $9.99! Threw them all out.. I love their olives, their frozen scallops, shrimp.. the store is always clean and organized! The young Lady in the liquor store today was wonderful! Helpful and welcoming! I highly recommend!
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May 2023 by Dane T.
Shopped on line to get a delivery to my car, which normally works ok here. This time neatly $100 of my order did not get delivered to my car. I had to go back a second time when we did not have the extra time to do it.Why not do the job right the first time? Is it really that hard?
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December 2022 by Lucia D.
I love many things about BJs. It's a quicker in and out compared to other large grocery stores. I love the cash back with my card. Lots of great buys. I love the lamb chops and the organic chicken.
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July 2022 by A. J.
Store hours posted are wrong. I'm in the lot now after 9pm on a Saturday and they're closed.
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March 2022 by Diane Schergen
I've used this tire center for almost 20 years and have always had great customer service experiences. The technicians are professional, knowledgeable and go above & beyond the call of duty to help each customer. The most recent service I had new tires installed and was very happy with the work done by Glenn, Justin and Big L. Thank you!
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September 2021 by Donna P.
Horrible, horrible store. My son who who has mental health challenges took a job there, I can't begin to tell you how horrible he was treated. He was racially discriminated. The store manager James k ew what was going on along with corporate and nothing was done to the dept manager. Unless your Spanish do NOT go to work there... people quit on a daily basis and corporate is aware and they do nothing. Horrible horrible place to work.
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June 2021 by Sylvia S.
I went online and ordered a bed on May 17, 2021 (first order with BJ's) and after numerous phone calls and lots of excuses by BJ's phone staff, I found out today on June 11, 2021, that my order has been cancelled. Even though I waited on hold for 23 minutes, I did not get a clear explanation regarding why the order was cancelled and I have not gotten my money back. I did go online and found the email address of the VP and sent him an email regarding the fiasco with my order. I do not understand how they could do so much wrong with this simple order.
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May 2021 by Christopher M.
Opened up the 5% cash rewards credit card. When I found out it was 29% interest I said no I don't want this card same moment. This was in Nov. 2019. Comenity Bank keeps sending me a bill that renews my BJs membership. Only thing is I pay my membership with my debit card. Also , my Comenity credit card is closed. This raises two questions; 1- why is BJs charging a closed credit card account ( and my membership is current)? 2- why is Comenity Bank letting a vendor ( BJs) charge a closed account? They cannot answer. 5 months in a row and now I refuse to call Comenity or BJs because they are so incompetent and don't care. It's in the hands of the BBB now. BJs sucks Comenity Bank also