Publix Pharmacy at Rockledge Crossing is known for helpful and friendly staff, with employees who are always pleasant and willing to assist. Customers appreciate the pharmacy team, especially a pharmacist who is friendly and helpful in solving problems. However, some concerns are raised about the grocery bagging process, which seems inconsistent and lacking proper training, leading to items like heavy bottles and chips being bagged together. The deli area has also faced criticism for being understaffed, with customers experiencing delays and poor service, including late online orders and staff avoiding eye contact. Overall, the store has positive aspects but needs improvements in bagging procedures and deli service.
Does Publix not teach their employees how to bag groceries? I just got home and heavy bottles of pasta sauce were put in the same bag as chips! Why can't all the cold stuff be put together and the frozen together? At least cold with frozen. There is no method to this madness. Cmon Publix! Teach your employees how to bag... read full comment
October 2023
Excellent staff ! Very pleasant and professional. Always willing to assist you with whatever you need.
September 2023
Just spoke with pharmacist Eli- he was absolutely wonderful. Helped us solve a problem, and was friendly during the process. We appreciate it so much. Thank you!
