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April 2024 by Deidra Vincer (TWITCH)
Love this store!!!
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April 2024 by Kevin Buckley
The owner is friendly, kind, and knowledgeable.
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February 2024 by tadeusz pietrzykowski
Super large
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January 2024 by Jen D.
Love this place! They are always so nice and helpful. Their selection is great and pricing is comparable. They are less expensive than Amazon on the items I purchase and you know if they carry it it is good for your fur babies. If you are local, they even deliver! I placed a delivery order today and it arrived faster than I expected. Thank you Pet Pros!
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January 2024 by Patrick Davanzo
We have been customers since we moved into town in 2012. Janet and her team are truly genuine. They know me and my puppies by name. They are very knowledgeable about all their products in the store. Recently had a billing issue and it was resolved with one phone call. They went above and beyond to figure out what happened and called back with news that solved the problem. Took less than 5 minutes. My wife and I pride ourselves in investing our money in local businesses and this one never disappoints. Thank you Pet Pro team for doing what you do every day!
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December 2023 by Lisa Brown
Love this place, makes you feel valued.
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October 2023 by Juli G
Not customer friendly at all.I purchased an automatic pet feeding dish, a couple weeks ago, and needed up not needing it.When I brought in the return with the receipt, unopened and unused, in the same raggedy box it was sold to me in, I was told I could not have a refund, but had only 7 days to return for a store credit.I accepted the store credit, as that was my only choice, and then the clerk had to call the owner, and left the room to speak with her.That is rude and made the whole transaction uncomfortable, and it’s just an impolite way to treat a customer.I then had to find $81 worth of cat products, as the feeding dish was so overpriced to begin with.This is why people don’t support small businesses.If I can find a more affordable item on Amazon, and have no hassle with a return, WHY would I bother with a local shop who has no concern with being customer friendly?I’m not going to put myself out, so that I can shop local, to put my money in a greedy business owner’s pocket.I am quite tired of the local business attitude of once they have your money, they will not refund it.I won’t support that.As I can see from some of these other reviews, customer service is an issue with this shop, and the owner also seems to have a history of responding to negative reviews with a nasty and unprofessional reply, which is also not very surprising but sad.Do better, people.
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September 2023 by Juli LaRose
Not customer friendly at all.I purchased an automatic pet feeding dish, a couple weeks ago, and needed up not needing it.When I brought in the return with the receipt, unopened and unused, in the same raggedy box it was sold to me in, I was told I could not have a refund, but had only 7 days to return for a store credit.I accepted the store credit, as that was my only choice, and then the clerk had to call the owner, and left the room to speak with her.That is rude and made the whole transaction uncomfortable, and it’s just an impolite way to treat a customer.I then had to find $81 worth of cat products, as the feeding dish was so overpriced to begin with.This is why people don’t support small businesses.If I can find a more affordable item on Amazon, and have no hassle with a return, WHY would I bother with a local shop who has no concern with being customer friendly?I’m not going to put myself out, so that I can shop local, to put my money in a greedy business owner’s pocket.I am quite tired of the local business attitude of once they have your money, they will not refund it.I won’t support that.As I can see from some of these other reviews, customer service is an issue with this shop, and the owner also seems to have a history of responding to negative reviews with a nasty and unprofessional reply, which is also not very surprising but sad.Do better, people.
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September 2023 by Sandy Nolan
I was cornered by the sales one behind me one in front of, I couldn't go anywhere I wanted to go, I just wanted to browse, never got the opportunity felt like I was in the car lot
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August 2023 by Melanie Haynes
Friendly & helpful staff.
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August 2023 by carmen cooper
My Sister in Law raves on the service she receives there is awesome
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July 2023 by Donna Lawson
The owner is very kind and so very knowledgeable. Took time to help me find items needed as well as answering all the questions I had. Highly recommend pet pros.
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July 2023 by Jack O.
Went for the first time, the lady was knowledgeable, friendly and helpful, and the store had a great nonbox store feel to it. Thanks and keep up the great work.
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June 2023 by gavinfrank100
We absolutely love this store. They have all the products we need to our fur babies. The middle aged gentleman is always a pleasure to deal with and very friendly. I would recommend this store for all your fur babies needs.
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May 2023 by charlene hernandez
The groomers here are amazing! They love what they do and they are so good at it. My dogs look and smell amazing. These ladies really love dogs and my dogs were very happy with them. They could charge so much more for their services. The quality of their work exceeds their prices. You will want to give them a good tip when you pick your dog up. They are so sweet. We already booked for the next grooming appointment. We will be staying with them as long as we live in this area. Thank you so much ladies!
