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April 2024 by marsha raynor
We were having issues printing in color on our commercial grade Brother printer we purchased in 2020 for personal use. After troubleshooting with Brother over the phone for 45 minutes, it was recommended we take it in for servicing to a licensed repair shop, and Brother recommended Altec. We were reluctant to invest more money on this machine and considered purchasing a new one, but ultimately decided to bring it in to Altec because the new model uses different ink cartridges and they are rather expensive Our color cartridges were almost full. My husband spoke with Jenn at Altec and brought it in to the store. Jeremy, the tech, took a look and the repair was a simple one. We were charged for a half hour for labor and the part needed, a very inexpensive cost in the end. Both Jenn and Jeremy were professional, kind and what inspired this review ... honest. This business could have charged us more for diagnostic labor time and parts we didn't need and we would never have known. We would highly recommend Altec Business Technology to both businesses and consumers. Honest people doing honest work ... a rare gem in these times. Many thanks ... for the great repair (works perfectly), great service, and restored faith that there are honest businesses in our community. 10/10 stars and our gratitude!!
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April 2024 by bev alltop
Jen ans justin were very courtious and knowledgeable. The repairs were done in excellent time.We definitely will retain there services in the future
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April 2024 by Stephen Corrinne
They are the best won't go anywhere but them
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March 2024 by Dominick Schettini
Wyatt at Altec was a pleasure to work with and extremely effective. Without him my company would have been victims of a cyber attack and we would have lost very critical company data that would have costed us millions of dollars. I would 100% recommend him and his companies services to anyone looking to protect their company data in this rapidly advancing technological era.
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March 2024 by Greg Garcia
I took my "Brother DS" typewriter to Altec for repair and was pleased with the customer service I received. Friendly, professional and knowledgeable.
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March 2024 by Charlotte McCurry
Computer was hacked. They did an excellent job on getting it back online.
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March 2024 by Heather Broome
Great customer service and quick response for help with our rental machines!
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February 2024 by John Swezy
Fast, effective repairs and service on my Brother printers at very reasonable prices. I will definitely use their services again!
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February 2024 by Declan Clifford
Just got a printer for our office from Altec and wow, they rocked it! Delivery was super fast, and their team had it up and running in no time. They made sure we knew how to use it too, which was a nice touch.The printer itself is great – prints are sharp, and it's speedy, making our work life a lot smoother. Haven't had a single hiccup since we got it.Big thumbs up to Altec for the stellar service and product. Totally recommend them if you need office gear that won’t let you down. Solid 5 stars!
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February 2024 by Natallie McCann
Altec came out and fixed a problem I had with my scanner. They came out quickly after I called and the issue was fixed in 15 minutes. Been with them a few years and very happy.
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February 2024 by Brandyn Seburg
The owner is a horrible business man took a bribe from the neighbor which he owned the building also There lease was up not mine! I had two more years remaining under my lease The neighbor offered him $20,000 to stay so he kicked me out instead. Not to mention it was my frist year in Business so overcoming the extra expenses was very difficult!!!
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February 2024 by Wyndle Haese
Took care of a problem with my brother 3 in one printer with seaming ease. Certainly the place to go for Brother service.
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February 2024 by Rose Burke
Jennifer was awesome!! Went above & beyond!!
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February 2024 by Phil Neis
Have an older Brother printer with some ink absorber problems. The folks at Altec were able to solve the issues & got me back going again in a timely affordable fashion
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February 2024 by Stephen Moon
Fast service. Reasonable expense.
