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January 2024 by Megan Frost
Fast, professional, polite, and very skilled. Problem solving in action to get us home. Thank you Captain Drew, you are awesome!!
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December 2023 by lori bologna
Just a bit frustrating. Was in the boat parade and registered. Never got a number. Got all the way out there couldn't be in the parade.
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November 2023 by Henry Hilliard
Captain Drew came promptly and professionally relocated my heavy full keel sailboat today to a safe location with efficiency and good humor.Many thanks Drew!I should also mention that Captain Adam and Captain have also provided excellent service.TowBoat US / WOB is tops !
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August 2023 by Levi Family
Captain Drew is the best! Got to us quickly and home safely.
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July 2023 by Mac
I could write a long winded tale about one failure after another describing my worst day on the water but I will save that for rum at the bar rail.This West Palm Beach/Jupiter Crew is way above and beyond any expectations I had with exemplary performance and expertise, plain and simple.
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July 2023 by Brysen Lowry (ArcticStubentiger)
Great service and response time. Cpt Adam is one of the most professional and knowledgeable people that I have met in the industry. Calm and collected, like he’s been doing this for decades longer than anyone I’ve experienced, even for a younger captain. I would trust him with any size vessel. Will keep Towboat U.S. on speed dial for any emergency I have in the future. Thanks again!!
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June 2023 by Mike Shelton
Yesterday my 43 foot sailboat’s engine alarm went off 10 miles from the Lake Worth inlet with winds at only 4 knots after motor sailing from the Bahamas. Immediately shut down the engine and called Towboat US from West Palm Beach while drifting. They told me they could have someone there in 40 min which surprised me since I’ve waited hours for Towboat US in the Daytona area. Only 20 min from my first radio call, Captain Drew showed up and we were quickly underway. As we entered the inlet a massive storm hit out of nowhere. Captain Drew made it into the channel and stayed there for 45 min with many massive lightning strikes, 45 kts of wind, and blinding rain. He worked his butt off to keep both our boats safe and away from everyone else. Once the storm passed he brought us right to our mooring and was off to check on a drifting sailboat in the mooring field. Fantastic Captain and a really nice guy. Fully recommend Towboat US West Palm Beach and Captain Drew!!!
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June 2023 by Tracy Callaway
Captain Drew was great .. he was quick, explained everything and i felt safe. Even throw the Boynton Inlet......... thanks Drew and Towboat US
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March 2023 by Dan Smith
Kevin Jones is the man. We had issues with our fuel line and Kevin showed up promptly and with care. He took great precaution at every step of the process.Got us back to the marina tonight safe and sound. I would say I look forward to using TowBoat US again.. but I hope I don’t have to. If we do, we look forward to seen Kevin again!Thanks Kevin!!! Well done.
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March 2023 by Drew lofton
Prompt!Professional!Reliable!
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March 2023 by Yaroslav Didovets
Loosers...hit my boat trying to tow another boat out of the marina...sent over a derelict to try to fix it without me being on the boat. Had to fix my own fiberglass cuz the owner said I cussed his guy out too much!! What a bunch of crock offered to pay for my repair haven't seen a penny.
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March 2023 by Gilbert Wade
Needed a tow for a boat 3 miles from ocean inlet to boat ramp. Was told a quote for 600.00 .Because they can get whatever they quote. I was lucky that I am a native Floridian and have friends .They will rip boaters off..
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March 2023 by Jean Yacinthe
If you ever need a tow, call them.
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March 2022 by Marina Etmekdjian
It’s was a very very bad serviceI’m seating now on my boat.. two hours at leastNo help at all!!!!!!!such a lyres
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March 2022 by Mike
We had a tow from Rob to Palm Beach after engine failure. He was highly professional throughout even going through a squall. He kept us informed over VHF and found us a great spot to moor, so that we could clear customs and begin repairs. Awesome work Rob!
