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“I am going to say this I have gone to the store a month ago and I'm not going to express my feelings to experience that I had but I needed something bad my phone was not working I couldn't remember nothing I took the chance and coming back to this cricket let me tell you that store did a 2 by 4 the store smells good when you walk in looks like they got replaced the store looks spotless organized smelling good and not only that the environment felt so positive the nice gentleman which is a new store manager that was hired not only he went up and above but he knew everything and how to make my phone work and took his time to show me what I needed to show me and that I'm an older woman the guy was multitasked while he was helping me with my phone was doing payments and taking care of other customers cuz he says he does not like to make them wait so he does a lot of things at the same time so I will say I am well satisfied I'm happy with the experience and I'm congratulating cricket for hiring a manager not only with experience for what he told me that he's had as working in a cell phone company but the store looks presentable clean and the vibe and and just the way that store manager I contact greeted me thank you so much for your assistance I will definitely come back and I will spread the word to bring customers as he offered me $25 for every person that comes in to my account. I'm an old lady I have no idea how that works all he told me was to refer them and to make sure they let me know that I'm the one that referred them thank you Alexander Valentine best respectful smiled and made me satisfied with my device I think other employees from other locations need to be trained by him thank you”
“Andrea, thank you very much for your help!! Very friendly, always good to come to this store and many more leaving with new phones! Thank you for helping me with the information, excellent service.”
“**Exceptional Service and Expertise**I recently visited this phone repair shop and was thoroughly impressed by their service. From the moment I walked in, the staff were friendly and attentive. They listened to my issue, a cracked screen and some water damage, with patience and understanding.ASK FOR MOE!! He was incredibly knowledgeable and transparent about the repair process. They explained the steps they would take and provided a clear and fair estimate. The repair was completed quicker than I expected, and my phone now works perfectly - it's like having a brand new device!What stood out to me was their attention to detail and commitment to quality. They even gave me some helpful tips on phone maintenance and protection. The shop was clean, well-organized, and equipped with the latest technology.I highly recommend this shop to anyone in need of phone repairs. Their expertise, customer service, and reasonable pricing make them a standout choice. It's rare to find such a trustworthy and skilled team. Thank you for saving my phone!”
“Lee was an amazing customer service representative, she was able to give me exactly what I needed and spoke with such clarity, completely recommend speaking to her if anyone ever need accessories.”
“I just went in and Ashley the store manager was amazing. I got the phone I wanted at the price I wanted and she was very patient in helping me reload email etc. Great customer service.”
“Made the switch to Boost Mobile with this guys over a year ago and love the service. Thank you Samir for always taking care of my family and friends, I recommend visiting their location if interest in Boost Mobile.”
“My good friend ordered me some computer parts and I had been taking a nap when the UPS driver was at my door. Luckily I found this Simple Mobile pick up spot and I easily got my package right as they opened in the morning. Thank you so much!”
“I went in the store unsure about buying a new phone but Fred and Garret not only saved me money on my purchases but took the extra step to look into saving money on my account in general all honesty they did a great job always gone to this store and will never leave it great work!”
“Visited this store, for transferring my e-sim to physical SIM card. It took me 5 minutes, in and out of the store. And free of charge. The employees are really professional!!!”
“I went into the store after being on the phone with Boost Mobile support 8 hours over a few days because they said I'd have to call network support from the store & Chris who runs store 918 said that he would take a look at it. Within 2 minutes Chris had this major issue I was having with many of my texts not being received fixed & working. Chris is courteous & extremely knowledgeable. If you live in the Palm Beach Gardens, North Palm Beach or Lake Park areas I highly recommend going to get service & new equipment from Chris's store...thank you Chris”
“Rebecca! Rebecca! Rebecca! Outstanding customer service, product knowledge presented for customer ease and happy because we left with care and understanding. We felt her concern for our needs and support. The atmosphere was very nice. Thank you for such a beautiful experience.”
“My phone screen unexpectedly went dark. I visited UBreakIFix on SR7, they had the part in stock and completed the repair in one hour. I was able to get back to work quickly, thank you!”
“Very friendly and helpful,
I was more than satisfied with each problem that was solved.
They helped me with everything and made a good choice.
Thanks, keep it up.
Sincerely Heidys”
“Was excited about changing service from Boost to Cricket with Lisette this morning. But for some reason, after arriving home and fully charging phone, I could not get into phone. I came back to Cricket on Northlake Blvd and was glad that Devon was able to rectify the problem, after contacting Mr. Osama. Thank you Mr. Osama for having a dynamic and smart team at Cricket, which made my experience worthwhile!”
“2nd time here. 1st to purchase n 2nd time to troubleshoot. Impressive, smart people work here, especially Israel! Thank you! Something 4 att svc reps couldn't figure out in over 5 hrs he took care of it in 5 min!!!!! So grateful and relieved. Ty Israel!”
“Today I went into the store to get warranty work on my phone. It was the greatest experience. The man helping me his name is Kevin was very knowledgeable pleasant kind, and caring for my needs. He is a great asset to your company. In the past, it was horrifying didn’t want to step in that place. No one had any knowledge on half the product and they didn’t care about your needs. They just wanted to sell you something. So I am leaving this Review to let you know, I had a great experience. Keep it up!!”
“Alex and his Sister were so nice. He charged me a really decent price to replace my screen on my phone. Everyone else wanted $225-$300. He charged me $150. They fixed my screen in about an hour on a saturday. I recommend anyone and everyone to go to them. It's in the Plaza on Okeechobee Boulevard where Royal Subs is across from the turnpike”
“Ami & Madison were very helpful and kind. Focused on helping me the help I needed. Gong just a little above and beyond to help. These ladies are rare gems these days and are assets to any business.”
“Me Im new in US,I have AT&T any time I have issues with my phone,I want to At&T Palm Beach Outlet,the staff Very professional and helpful and greeted about me ,and every time they solve my problem,thank you so much”
“The experience we had at this location was excellent and so was our representative Jadrien. He addressed every single one of our concerns were quite a few because we were taking a telephone number from corporate Account and placing it into a personal account. Recommend this service location to anyone”
“Jessica is very professional and very friendly and helped with the frustration of losing my phone by giving me the offer of having a new phone, delivering mine, an offer that seems excellent to me.”
“I had a messy situation that was becoming a bad customer experience. Luckily, Rene Miranda works at this store. He took ownership of the situation with the highest level of professionalism, patience and sympathy for me as a customer. He was able to solve all the issues and get everything straighten out. He knows very well how to deal with the complexity of the system and has outstanding customer service skills. I highly recommend buying from him. You will have peace of mind that you are getting the right promotions. He will make sure that he sets up everything the right way in the system. I also saw Rene helping his peers so they could provide also best possible experience. Thank you.”
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“The owner was extremely helpful and knowledgeable. I was with Metropcs and was quoted a price of 250.00 for 1 phone. At this boost location I walked out with that same phone plus 2 others and phone cases for 130 dollars. Amazing owner and store.”