NAPA Auto Parts offers excellent service, with staff members who go above and beyond to assist customers. One reviewer highlighted Melissa's dedication in finding a needed part, while another praised store manager Josh for his professionalism and knowledge. Customers appreciate the respectful treatment and the efficiency in handling orders, as seen when a hard-to-find u-joint was cross-referenced and delivered within days. Overall, NAPA Auto Parts is recognized for its commitment to customer satisfaction.