“Such an amazing experience despite my original issues walking in. This location takes great care with each of their customers regardless of the wait time and even then they try to be as efficient as possible to prioritize time to the customer they work with individually. Special shoutouts to Sebastian and Juan as well as their highly professional manager Hazel, they each took great care of my special case and even made me feel like a part of their team working with them to find a solution. Truly amazing job on all fronts.”
“⭐️⭐️⭐️⭐️⭐️
Excellent Customer Service by Ray with Spectrum Mobile?!
I want to give a big thank you and shoutout to Ray, who’s from Tampa, Florida. He helped me set up my mobile service through Spectrum’s customer service line today.
Ray was extremely professional, kind, knowledgeable, and very understanding—it was truly a pleasure speaking with him.
I had previously left Spectrum—not because of bad service, but to give another carrier that supports veterans. That didn’t work out, especially since the new provider didn’t have a spam blocker, and I was overwhelmed with annoying, unwanted calls. So I called in and asked Ray if I could come back home to Spectrum, and he said I could. ? I’m happy to be back!
Ray made the process smooth and stress-free. His patience and helpfulness reminded me why I chose Spectrum in the first place.
If anyone within Spectrum Management is reading this review, Ray is a good man, a great representative, and I assure you—he would make an excellent manager.”
“Joanna is a awesome asset to the company her customer service is impeccable.And her knowledge of all boost products over exceeds the Wimauma or Ruskin location anyday.”