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February 2024 by Nikita Williams
Eureka was amazing at helping with my accounting concerns and provided me great feedback on how to manage my future financial goals.
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January 2024 by Carl D
Eureka, Marvin and James, of river crest commons went out of their way to find the best option for me on my auto loan. An amazing staff at this location. Knowledgeable, caring and professional. I was extremely pleased with the service and highly recommend this branch.
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January 2024 by Anthony Pierre
I have to take a moment and recognize this institution for employing amazing personnel. One of those individuals is a banker named Marvin Barrillas. He’s always very friendly and welcoming when I come there to make deposits. But, the reason I want to recognize him today is because he took an interest in my transactions, and after a small conversation he recommended a savings product that is now making me an unexpected return on my money. I’m very grateful for him offering his expertise, and GTE for having him there helping its clients.
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December 2023 by Heidi Calvert
When I called the 800 # this morning they were very apathetic and condescending, refusing to listen or help me. So I decided to call my local branch and the people there were so nice, empathetic and helpful. So make sure to skip the call center and call your branch instead! They turned a terrible experience into a great one. Thank you!
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October 2023 by Dana Washington
Today Eureka at the Riverview location took extra special care of us. We bonded through laugher and frustration over fraud activity.Before it was over, she offered valueable solutions on how we could save money on monthly house hold expenses and ways to keep up with our credit reports. She is what I look for in a banker. Thank you for being amazing, knowledgeable, and super professional.Dana
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September 2023 by West Coast Clean-up
It was a distinct pleasure to meet with Mr. Marvin Barillas, a remarkably competent Member Relationship Officer, today. I was particularly impressed with his adept handling of my concerns, demonstrating a keen understanding without necessitating extensive explanation. Mr. Barillas went above and beyond, seamlessly navigating a different system to address my needs—a service that others indicated they were unable to provide, suggesting I would need to wait 2-3 business days for resolution. Notably, he also took the initiative to ensure the official status of my correspondence by personally affixing the necessary stamps. This level of customer service is a rarity in my experience, and I greatly appreciate Mr. Barillas's dedication and proficiency.
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September 2023 by Daisha DuPont
Marvin was a great help and very knowledgeable! Outstanding customer service.
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August 2023 by Roel Castillo
Best and most helpful banking experience. Thanks to GTE Financials help I am able to navigate through any obstacle I face. They are always one call away with any questions or concerns. I always have a great experience. The employees are the nicest, most considerate people I’ve ever met. I would recommend GTE financial to anyone.
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June 2023 by raymond carruthers
Marvin and the beautiful sister up front helped me this morning!!! Great service! Got me in and out with problems solved! Thank you great teamwork!!
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May 2023 by Eric K
Bryan Pinzon is a godsend. He's been insanely understanding and patient with me during my in and out of the dealings with my lease buyout. He is very understanding when dealing with those on the autism spectrum. Without his help I wouldn't have the loan at all. He is the epitome of "above and beyond."
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May 2023 by Joshua Seda
Great experience with the manager. I will highly recommend it. Love how they treat me and I’m glad I join them. Thanks to Jerome Perez
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May 2023 by Kim Muncy
Marvin helped tremendously! I had several matters to address and he took care of every one with a smile! Definitely recommend him!
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May 2023 by Tom Thomas
Eureka, always does a excellent job in meeting my needs. Great service. Keep up the good work!
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May 2023 by Jazz Grant
Efficient and great customer service. Jerome helped me and made my experience quick and convenient.
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March 2023 by Jerri Lewis
There is a something off with this branch.I came in to open account after correcting an issue I had and was not able to after correcting said issue (for a reason now that was not a problem previously). I then proceeded to go to the Bloomingdale branch where they were able to resolve the issue the Rivercrest branch had a problem with. I’m glad I was able to open my account but seems kind of unnecessary to drive 20 mins away to get to that point.
