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July 2024 by M April
After going to another car service location and being told nothing was wrong with my vehicle, after witnessing certain issues, I took my car to Goodyear in Riverview/on 30 and they quickly diagnosed the problem, repaired it and had me back on the road within less than 24 hours! They were extremely knowledgeable and had great communication throughout the entire process.
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July 2024 by Kevin Porras
Excellent service, good service
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July 2024 by Joel lopez Perez
Bad service I feel scammed they didn't fix the problem it was just to align but they didn't fix it I don't recommend it bad
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July 2024 by Debbie G
Would give 1* if I could. Have been a 30 year customer of various Goodyear, including this one. NO MORE! Took 1 of our cars in for bearings. Clerk said needed 4, but husband savvy and said only one wheel. Also said needed other work totalling over 2K. husband declined this too. Had work done, got home and discovered some screws missing. Took ,back,, day later husband discovered underside cover missing screw. Took back. Day later1 tire completely flat. Coincidence? Maybe, but never dealing with them again.We have 3 cars, they lost a long-time customer.
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May 2024 by Roma Volkov
I arrived with a broken tires
and found a screw. at the Seven Eleven Station.Master did a professional job and sealed my tire quickly. (I couldn’t drink coffee and water
because there was none)
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March 2024 by Zujey C.
Unreliable location. I made an appointment with them prior to dropping off my vehicle. 30 minutes before the estimated pick up time, I called Jackie at 12:30pm to see if it was ready. Jackie informed me my vehicle was just taken back and my vehicle had been dropped off at 9am. Jackie relayed to me that they did not have the oil on hand and then they realized they didn't have the correct filter in stock. Explain to me how it's possible to perform an oil change without the correct filter!? She said she would call me when the vehicle was ready, that someone would have to run to Auto Zone down the street to get a filter to finish the job and could not provide me with an estimated time of when the vehicle would be ready. At 2:09pm I got call stating the vehicle was ready to be picked up. When I arrived, I was being charged for an additional quart of oil. When I questioned why I wasn't called and asked if it was okay to add it prior to doing it. Jackie replied my apologies they only added 4.88... there's no point in finishing this review. Before dropping off make sure you get everything in writing or quote or some sort. Avoid getting ripped off and having your time wasted.
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March 2024 by SGR
Would give no stars if I could. The worst excuse for a repair shop! Completely unorganized, unprofessional, unreliable and any other un’s that fit!!! Wasted my entire day and couldn’t even repair a tire! Sat at the shop for around five hours for absolutely NOTHING!!! They didn’t even order the new tire until I had sat in the shop all morning. Left with my same tire with a nail it. Words can’t express how outraged I am. NEVER AGAIN!!!
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March 2024 by Kate Travis
I took my car in to see if my tire could be repaired. According to this location it could not AND my back tire was dry rotted. I immediately called the dealership my car was last serviced at because my car was serviced a month ago AND inspected for safety (they also videoed themselves doing the inspection and sent it to me) and a dry rotted tire was not mentioned then. That is incredibly dangerous to drive on. This location then told me I needed 4 new tires. I took my car back to the dealership today for another inspection and my back tires are not dry rotted. This location seems to focus on sales, not integrity. Beware!
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February 2024 by Steven Rolle
Would give no stars if I could. The worst excuse for a repair shop! Completely unorganized, unprofessional, unreliable and any other un’s that fit!!! Wasted my entire day and couldn’t even repair a tire! Sat at the shop for around five hours for absolutely NOTHING!!! They didn’t even order the new tire until I had sat in the shop all morning. Left with my same tire with a nail it. Words can’t express how outraged I am. NEVER AGAIN!!!
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February 2024 by Maggie Garcia
A yr ago I gave a 5 star review, thanks to Gabriel. Sadly, Gabriel was not at this location a couple days ago when I took my car in for transmission oil and tire rotation in my blk Honda. Being my prev experience, I made the mistake to trust. As I drove off and hear the noise on the road way louder and outside air. Driver door was dented causing the bottom corner of the door to pop out. They tried to cover it up which is why it wasn’t simply visible you til I liked closer. Sadly they were dishonest and did not take accountability. Guess their word against mine.I work hard for what I have, and giving business and my $$ to ppl who don’t take responsibility is a deal breaker for me.
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February 2024 by I again say Thank you kindly
I'm not sure why the rating is where it's at but however, you need to see Jina they serviced my car to perfection and they knew what they were talking about however please check them out for all your car services and needs excellent customer service all the way around from Nick to the all the employees here they will not BSU they will definitely help you great job Jina.
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December 2023 by Trish Payne
Car done earlier and with care
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December 2023 by Rob Garcia
Called 3 times out on hold and get hung up on. I get people are busy but when a customer says they got hung up on, an employee should maybe do a little more than hang up again. Terrible experience
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December 2023 by taylors property
Took my truck in for maintenance , as always great service
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November 2023 by Lewis Galloway
I was going to order tires for my car and have them installed at Goodyear. When I got ready to order Goodyear wouldn’t show up as an installer. I ended up buying buying from somewhere else.
