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November 2023 by Dalton P.
Don't waste your time here! Bunch of lairs and very unprofessional employees! They will screw you over! Keyanna is very rude
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October 2023 by Linda Borges
called for a tow due to a car accident . recommended by insurance worse customer service. man who took the call was downright nasty actually even hung up before conversation was over. would never recommend to anyone no compassion
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October 2023 by Vonster Von
Came in the other day signed in on my phone, got the text message and came into the office. Not a single person stopped to help. I stood there like over 35min just for some to say its getting late. It's only 3pm .
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August 2023 by Maddie Prol
just got my car back and how someone couldn’t figure out to take a screwdriver to undo these instead of vandalizing my property and just cut them off??? wild
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July 2023 by Momen Zahran
Don’t buy from copart I bought car the fee very high honda odyssey 2016 from Washington the copart take to much im not recommend buy from this company
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July 2023 by Michael Golden
If you get the lowest membership level, ensure you understand business license requirements FIRST. Virtually useless in most states!
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July 2023 by Hector Santiesteban
Dont buy from Riverview lot. Bad customer service, start high price, high bid, fees are too high. I do not recommend going to this place. He dont appreciate customer, ask to talk to the manager, and he didnt want to talk to me.
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July 2023 by Lisa Gwin
I've been to a zillion CoParts in my career. Sometimes CoPart staff are...um... tricky. The people at this location are so friendly and helpful. As soon as we walked in the door, we were greeted. The team was kind and helpful and super efficient. Wish all our inspections could be done at this CoPart!
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July 2023 by Jesse Yerger
Tow Driver showed up 11:30 am regardless of the fact I needed to leave for work by 10 am, a fact I strongly expressed. I digitally deposited the check the driver apparently wrote me and it did not clear. Wells Fargo is holding the deposit for a week. Reason being funds were not released. Somebody dropped the ball at my expense of course. I drove to the auction house and it does seem to be a reputable place.
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June 2023 by Lafaiete Oliveira
Don’t trust this company with any personal items left on your vehicle. My Son wrecked my 2023 Dodge Ram and Was a Boost Battery Package and 3ball hitch on velhice before they pick up my truck . Those items disappeared when they pick up my truck from my house going to their safety storage area and back to the dealership. Neither this company or Liberty Mutual Insurance claim responsibility for the missing parts. Disappointment and frustration withboth companies.
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June 2023 by Greg Krug
This private business is worse than any government building I have ever been in. I signed in on my phone like they ask and initially it said I had a 17 minute wait. Which I thought wasn’t crazy bad because I just needed to get my personal property out of my vehicle that was totaled. About 5 minutes goes by and my wait time went to 35 minutes. Another 5 minutes later my wait time goes to 47 minutes. Another 5 minutes later my wait time changes to 75 minutes. One person behind the counter working to help people with several others on the phone. No on cares about the patrons at all. Then when I was able to get to my vehicle that they fork lift to the front. My property had been stolen. When I told the employee my property was stolen she said “oh well “. Worst customer service in my life. And from reading other peoples reviews it it evident that this business does not care about any customer whatsoever.
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June 2023 by David Millott
I had to call Copart about a car registered to my Step Father who had passed away but insured by my Mom (who's license was suspended) because my belongings were in it (the car was stolen in Tierra Verde while I was the only one home - UGH!! - anyway, It was late on the Friday of a long weekend. The place has 7,800 cars, I am trying to explain a confusing story to the person that answered - TIA!! She was cool, understanding and made the whole experience better! Thanks Tia :)
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May 2023 by Ian Buchanan
Slowest place on the planet...Expect to ignored and wait for most of your day... no one knows what is going on weather you are there to view a vehicle or to pick up.. the place is way understaffed.. copart this is the worst one I have been in
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May 2023 by christina lovering
I read several reviews prior to my visit and was a little worried, but I was pleasantly surprised, and very appreciative to Michael and Tommy who help me with the process of retrieving my tires and wheels on my jeep.Michael and Tommy were courteous, professional and provided excellent customer service.! I can’t speak about anyone else, but these two were great!Thank you for making this experience a positive one!
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May 2023 by Walter Pashchuk
If you are a white person you will have to buy a vest $20 cash! No matter what vest you come here with, if you are a different color skin you will be treated with respect and free vest as courtesy! Other wise this place is a 5 star
