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July 2024 by Elise Scarborough
Would leave 0 stars if I could. Came in to open a checking account but was too close to closing time, no problem, I scheduled an appointment for Thursday at 11:45. I came in 20 minutes early in hopes they could get me in and out fast. There were 5 employees, one was helping the only customer in the bank. I was told I had to wait for her, the one busy employee. After that 3 different people were helped before me, doing the exact same thing I was, opening a checking account. Almost 10 minutes past my appointment, I've watched maybe 7 people get in and out with no issue. Walking out, will not be back. Don't waste your time here like I did.
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June 2024 by Celi Rivera
Walk in to the bank to change my account because someone take money out my account and there telling me I have to make appointments
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June 2024 by Ann S. Woodgett
Although I don’t have an account with CHASE. This location is very unwelcoming. I went to cash a check from CHASE, I walked in smiling and seen two representatives and the female(I couldn’t read her name tag) in a haste said “they can help you” pointing to two representatives behind the glass clearly working on something together. One of the representatives behind the glass looked up and said “we’re busy I’ll be with you in a minute.” I stepped back to the line entry and waited about four minutes and then the female representative that told me to go to the line ended up assisting me. She clearly had an attitude with her coworkers because they did not assist me. To stop The conversation that she was having with another representative when I walked in to come and assist. To charge $10 for a check from CHASE is wild to me. I asked if the fee could be waived and she rudely said”No. I don’t waive fees for check cashing! I said ok she gave me my funds and walked out $10 shorter than what I came on with. #Professional #Courtesy and to think I was going to try and get an account with the promotion that you guys are having for $300 NOT! It’s not worth it to me. SMH
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May 2024 by Rachel
Got there at 8:57 on a Saturday (they open at 9 and opened the doors early). I was asking to simply be added jointly to an account since that cannot be done online. They said they were all booked up for the day and could not help me. They told me to come on a weekday but guess what, I can’t make it on a weekday. What is this a doctors office????
Give me a break.
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May 2024 by Elpidio Lara
Opened an account with Orlando, he was very Knowledgeable and professional.
Thanks to everyone at this bank for being polite and welcoming every time I visit.
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May 2024 by Jael Conaway
Came here to open a checking and savings with an appointment. Fabia was just great! She was super helpful and knowledgeable and just incredibly nice. The staff made sure my son was entertained and brought him crayons, paper, and candy. :) Overall great experience.
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April 2024 by P Bro
I do not recommend Chase. If you use the atm right outside and you have a problem (my deposit did not go through but it took the money) so I went through the drive thru and the guy said to go inside so I did and there was no customers in there only two employees talking and they told me they do not have anything to do with that atm and you have to make a claim by calling the 1(800) number. It takes forever and like mine still has not gone through. I am considering leaving this bank. People inside the bank are not helpful at all. Don’t deposit cash in their atm’s.
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April 2024 by Walter Urquia
None wants to work here, I came in with a friend at 4:08 trying to open an account, and they could’n help her because it was past 4pm
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February 2024 by Clark Mattison
The absolutely slowest bank I've ever worked with.
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February 2024 by Ha Bui
Mari helped me with my business. She is really smart, fast, and pretty! ?
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November 2023 by Alex Aleman
Excellent service, very friendly staff
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September 2023 by Christian Hernandez
They never answer the phone
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August 2023 by Bad
I drop a check off here every Friday and I always have a pleasant experience. If the ATM is busy or I have to deposit cash, each staff member on the way to the teller is polite and asks how I’m doing. The teller is quick to help and whoever it happens to be they’re always nice. I don’t know any names but I know everyone seems to be very polite here.
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August 2023 by Chariti F
This place was a terrible experience. Go elsewhere.
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June 2023 by Abubakar Siddik
Good service
