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March 2024 by Eddy S
I was looking for a specific bike for my daughter and they had it. I live far away so I called them and they agreed to set it aside for when I could pick it up. A few days later when I came to get it the bike was set aside and ready for me! They were supper friendly, professional and had me in and out in no time! They explained about the warranty, maintenance, features on the bike and trade in service! Truly a pleasure! Will be back even though its 1.2 hours away.
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March 2024 by Jenah Winkler
Lovely people they are so kind and let you try out the Bikes in the parking lot to see if you like them. They listened to the type of bike you are listening for and give good advice. If you buy things like a drink holder, a bell and a cell phone carrier , they will fix it all to your bike for you. If you have any issues , you can go to them free of charge to fix it. If your bike gets damaged and needs repair, they can do that and shop for you within a timely manner.
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March 2024 by Tom Burk
I bought my Trek Dual Sport 2 at Brandon Bikeworks and I return here for service and accessories too. It's a great bike for me as most of my riding is on paved trails. They have expert knowledge on bikes and they prove it to me every time I go there. LOVE this place.
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February 2024 by louiecamaro85
I brought my son’s stroller today, Jose fixed the tires and didn’t charge anything, wouldn’t even take the money. Thank you brother
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February 2024 by chamoriff
Very kind and professional ?.
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February 2024 by Mari R.
This is the best bike shop with the kindest people . The manager gave me advice on best way to get my special needs kid riding a bike... I'm so beyond grateful and my kid is going to get to experience the joy of riding a bike! Above and beyond on customer service. Highly recommend!
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February 2024 by lisandra martinez roman
Professional staff, friendly, got my bike fixed fast! Thank u
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February 2024 by Robert Gellman
5 Star Service - AJ is awesome, was beyond helpful in getting my little one ready to ride!I am just beyond impressed at the level of service that he offered to us. We will be returning shortly and will recommended.Thanks again AJ
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February 2024 by Rose Barden
Experience was great ??
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February 2024 by Samantha Hicks
I can’t recommend this place enough. The staff is very knowledgeable and thoroughly explained details of the needed repairs on my bike. No pressure atmosphere, and people that truly love what they do and it shows.
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February 2024 by Scott Weaver
Had a flat front tire so I called them at 10 when they opened. They said to bring it in and I could wait on it. The lady who checked us in was very nice and even helped me to pick out a new front light. My tire was replaced by Geoff very quickly and was reasonably priced.
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February 2024 by Giselle Espinet
I had been looking for a specific bike that was out of stock at my local bike shop. Found it here. They were super nice over the phone and held the bike for me until I could make it there. They were very helpful.
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February 2024 by Daniel Wetherington
They are so nice and helpful. I bought my son a new Precaliber 20 and ended up getting my wife a Townie 7d. I had a minor issue with the townie and brought it back the next day and they took care of it right away. I’m pretty sure the sales lady’s name was Nikki, she was fantastic. I know where I’ll be going for all my bicycle needs.
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January 2024 by Latrista Reynolds
Great customer service and very knowledgeable!
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January 2024 by Governor Breck
Great customer service! Very happy with my purchase.