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March 2024 by Kyle S.
Went to pick a Package, and the Spanish lady very rude!
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February 2024 by Scott Prater
Kaylene was polite, professional, and personable. She was very helpful, too.
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January 2024 by Jim Osborn
This may be the worst post office on the planet. I stood in line 20 minutes to pick up a package, and was then told I was in the wrong line, and they made me stand in another line, which was NEVER served until the first line was empty....just absurd.
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January 2024 by Richard Manders
The phone info center sucks
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November 2023 by Tom Lynch
Four stars for service on-site, zero stars for phone service
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October 2023 by Danielle Zonca
This location has a great staff! They're friendly, knowledgeable, and work as fast as they can.
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October 2023 by DJ Jasperson
Terrible customer service, it doesn’t matter when or how many times you try to contact them the don’t pickup or respond. I was told my package would be held at the postal location for pickup after it wasn’t forwarded to my new address like it was supposed to be. Their was a forwarding request submitted two weeks prior to the scheduled delivery for the package to begin with and it was still delivered to the wrong address.
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August 2023 by Trudy Adkins
Attempted to forward our mail for 45 days while we were traveling. Placed it on 7-18-23 and now nearly a month later (8-13-23) we have yet to receive a single piece. A neighbor who lives a few streets over sent me a card and instead of it being forwarded it was returned to sender! I have several medical bills arriving ( told by provider that they were mailed 7-25-23) and they have yet to show up anywhere. We have informed delivery so I can see what is supposed to be delivered.I submitted a service request and was told by PG that our carrier has been forwarding all mail appropriately. That's just an outright lie.I will say that my personal interactions with the desk folks has always been pleasant, but obviously there's an issue with carriers and/or personnel who sort in the back.
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July 2023 by Bob Bungert
This post office is all but impossible to contact by phone. I have been trying to contact them about my forwarding mail which was supposed to start on 6/11/23 and as of 7/10/23 I still haven’t received any mail. I know my forwarding request is active but where is my mail with all my now overdue bills?
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May 2023 by G M
Eileen's customer service skills today were superb scanning my labels and making sure that they were properly paid for for the first time I've ever done it I really appreciate the time you took out today to help me.
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April 2023 by Linda Zickella
Does any USPS carrier know how to read??? My boxes pkgs were left with a resident on Douglas Street pc- she was kind enough to bring them to me!USPS carriers no longer need wear a uniform I see! Not even a collared shirt with USPS name on it!I HAVENT GOTTEN MY MONTHLY BILLS! ??
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March 2023 by Regina S.
My carrier refused to leave a package the Saturday before a holiday just to be RUDE. She leaves packages all the time but has a personal problem with me.
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February 2023 by Nataly A
First off, the people working the general area are amazing, helpful, and nice. I see why they have to compensate for the rest. This review is specifically for the package department/blue door. Everyone has an attitude about walking 10 feet to retrieve a package, but the heavy set man with glasses is absolutely useless. EVERY time I or another family member come here, it’s always the same story “oh it’s not back there” after a cursory look. I have had packages sit for 2 days, delivered and signed for by someone here and they can’t find it for days. Every timeI have an important product shipped here for livestock, I have to wait an additional 2 days. If something is deliveredSaturday morning, it isn’t ready by Monday before noon. I have used post offices in larger cities and the smallest post office in the US, and this is the worst one for packages. They really don’t care how important your delivery is, and I dread having an order of live chicks shipped here. You shouldn’t work here if you hate your job, you’re representing a service that is vital to society and with federal benefits and holidays!!
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February 2023 by Angela Hall
Just an FYI, they are not like other retail establishments. If you are rushing there after work to try and ship a package but you won't walk in until 4:55pm, don't bother unless your packages are prepaid. They station someone at the inside entrance and will not let you pass unless your business is prepaid. Just want to save someone else the rushing and trip. Off to FedEx.
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December 2022 by Oliver's Slime Management
The Punta Gorda Post Office have such kind and caring staff that truly show how much they care. I have been funneling almost all of the packages I ship through USPS and have them dropped off / picked up from the Punta Gorda USPS. Huge shoutout to Dean, our daily mail carrier who is such a nice guy and is visibly always trying his hardest; Eileen, the Lead Clerk, who is always a pleasure and has supported my company from the start; Sherri, who works in the loading deck that has always kindly handled my packages when I dropped them off in the back; Lauren, the Secretary, who has ordered from our company numerous times and is always super friendly; And recently I came into contact with the Postmaster, Melissa, who has also been super supportive and extremely helpful in many ways. Thank you for all that all of you do! I’m so happy to say that I’ve gotten to now ship over 1,400 packages alone through the Punta Gorda USPS and all have been delivered and handled with care from this office.
