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January 2024 by Wes T
The people working at the bank are trying their hardest, but it takes a while just to make a deposit. If you have to visit the branch, just make sure you're not in a hurry. Also, no one likes to answer the phone.
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September 2023 by Brasspineapple Productions LLC
? ?? ??✅
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September 2023 by M Johns
Bank is a large corporation that does not care about customers
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April 2023 by Debbe S
most Truists have had excellent service even if long waits & I really appreciate it! Today via drive thru was a very polite yet also very condescending teller working so I won't be back to this branch - the first & last time I ever stop there.
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April 2023 by Steve Cogan
The drive thru teller was rude and slow. I would not recommend this branch to anyone
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January 2023 by Keith McCONNELL
While the branch location is convenient, the customer service is TERRIBLE! The tellers at the drive through are not customer service oriented and they think we folks down here don't know what it means when they say 'Have a Blessed" day when you are trying to convey to them their short comings. As I was sitting in line today, the man in the car next to me asked me how I liked this bank as he was done with them for his reasons and they are the same that I will be done with them soon. The tellers very rarely are personable and treat you as an inconvenience. My opinion and my experience. So much better when the bank was BB&T and the staff that worked there then. If they don't like their job, they should move on to something else and stop taking their frustrations out on their clients!
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January 2023 by K Mg
The ATM is always down. Very inconvenient. But other services inside the branch are good.
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November 2022 by Patricia Bailey
Truist,is very good.Someone tried using my debit and I got a text from truist asking if it was from me,which it wasn't. They did not let it go through. Just been hacked again,yet have my card. Becareful on which website you go on.
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November 2022 by Sharon Loverde
Not impressed with this bank. Cold and unwilling to help.
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October 2022 by Sam Smith
I really like Truist but this branch needs to be open on Saturday mornings, like their North Fort Myers branch is.
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September 2022 by Heather Goris
The atm at this location never works! It is out of money everytime I try to withdrawal money! This weekend it couldn't read my card so I was only able to withdrawal $20. Please fix it! I don't have this problem at any other atm
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October 2021 by John Moe
The Best, they actually care about there clients unlike other banks who only want to upsell you then kick you out.
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July 2020 by Devandra Hartsock
Excellent service, excellent staff!
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April 2019 by Joseph Rice
BB&T actually has live people taking helping customers by taking calls on Sundays.
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November 2018 by Ravi Patel
Amber was very rude today, I didn't really see any reason for her to be rude to me. All I had asked was how long will be the wait for my change order that I had paced in. She then gave an attitude. I was willing g to wait just eating to knew how long would it be.
