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March 2024 by Carla Ernst
All American Pet resort staff are always kind and respectful to big baby, an Anatolian Shepard!He is a bit submissive and nervous around other dogs, yet he loves to play… the staff is patient and understanding of hisUnique fears…They watch out for him while he is joyfully playing with the other big dogs so that he doesn’t get bullied! He loves it there! They are fantastic! We never worry about our fur baby when he is with them! The facility is clean and modern looking and smells decent too!
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March 2024 by Susan Thivierge
Staff very nice, my dog likes it here. However when I picked him up after a 3.5 day stay he has caught a nasty case of Kennel cough. He has been vaccinated for Boardatella. He stayed six nights in January also had kennel cough. I am sorry, I need to find another kennel.
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March 2024 by Martha R.
my dog got kennel cough at this place. also, it's a nickel and dime you to death operation. we opted not to pay for the ridiculous add-ons. one add-on they neglected to tell us about. they charge a $4 a day refrigeration fee for the canned food. nobody told me about this because if they had, I would have told them we NEVER refrigerate our dogs food. we open the can about 9am and leave out the half can till 5pm (it does not go bad in that small amount of time) because our dog doesn't like her food cold. i mean, seriously? $4 to keep a can in the fridge? ridiculous. and sickening.
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March 2024 by Michelle W
This place is great!! The team is fantastic!! They are always friendly and very helpful and we always know they will take such great care of our Lola. She loves the group play and the moonlight mini’s too!! I highly recommend using their services!!
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March 2024 by Debbie Cochran
We've been using AAPR to board our dogs for the past 2 years. The accommodations, activities and staff are excellent! My dogs love going here and I never have to worry about them when they're at the resort. For them, hanging with other dogs is something they really enjoy. Kathy is amazing and so supportive. We've had to board frequently while my husband deals with cancer and she's made room for us on very short notice. You couldn't ask for a better place and better people to care for your dog(s). I feel the staff genuinely care about the dogs and their owners.
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March 2024 by Susan Morgan
Super clean and the staff is very caring
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January 2024 by Christine Hunt
My dog had stress related symptoms. They noticed them, reported them to me, kept me updated...... and took her to the vet when we felt it was time. They followed the vet's recommendations. She is back to her normal self thanks to their care.
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December 2023 by Diane Kindle
After my husband was diagnosed with terminal cancer, we tried this place, as an "emergency" choice.WE were told they had 24 hour care and 24 hour visual (in a VIP room) for an extra fee. Our dog had never stayed at a kennel, so we tried the VIP room. We did drop her off for few hours for "daycare" a few days before, without incident.When we dropped her off for overnight, I was told they have 24 hour care but if we call, no one will answer. I was surprised, but i dropped her off anyway, because I had my 24 hour camera in the VIP room.We watched her, from then on.. She was nervous and bored but safe. Then at 11pm the room went dark! I could see other VIP rooms just not ours.I took pictures every half hour, did not sleep, and got more upset as the night/ morning went on. I was at the facility to get our dog at 6am (they opened at 7). A woman arrived at 6:20, let me in, then argued with me. She said the lights go off at 11, and maybe my phone (a new Iphone) was an issue. She insisted that I had 24 hour visuals, but of course that wasn't true, as I had the dark grey photos to prove it.We are fortunate and have relied on wonderful friends, to help us around surgeries and treatments.I do not recommend this facility, if you are looking for 24 hour visual access.
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December 2023 by Coleen Wybranski
We sent our dog to daycare while on a family vacation. Everyone at AAP was super friendly to both us and our dog, attentive, and answered our numerous questions in a way that never made us feel silly. We especially loved Kathy at the front desk.
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December 2023 by Emma Van Gheem
Highly recommend this facility! We needed to board our two dogs for our wedding, we have a 12-year-old and almost 2-year-old dog- neither have ever been boarded before so we were a little nervous! We set them up for day care as recommended to see how they would do, we chose group play for the youngest and private play for our elder dog- both did great! The staff there are so friendly and I felt so comfortable having them watch our dogs. We definitely utilized the 24/7 cameras to check in on them periodically during their overnight stay, the lights do go out at a certain time but it allows the dogs to sleep! You certainly don't want the lights to remain on all throughout the night! Plus, they have staff on site 24/7 consistently making the rounds to check on dogs. Couldn't be happier with All American!
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December 2023 by Greg Dyer
Love the attention and level of care! I have no reservations leaving my pup for day visits or extended stays. He's a loner but they make him feel right at home! Thank you for the freedom of worry!
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November 2023 by Katie Bloome
I am so thankful I found this place! I just moved to the area and needed a place to board dog. My dog is very anxious and needs a lot of special attention. She doesn’t like being around other high energy dogs so finding a place to board her was not an easy task. The staff here is absolutely amazing and they were able to manage her sometimes “difficult” personality. Everyone is so friendly from the moment they answer the phone. If you are looking for a place to board your fur child, all American pet resort is a fabulous option!
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October 2023 by Jeffrey Power
My dog Cash was treated so well- the staff there are super friendly and you can tell they care about the pets that stay there!
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October 2023 by Greg des Groseilliers
Great people who love our pets. Our dog is so happy when she goes there
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July 2023 by Beth Vaughn
Staff is professional and welcoming. Both our dogs did well. I highly recommend them!
