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March 2024 by Tony B.
I have vision issues and it is often difficult for me to find items, particularly fasteners and smaller items. I had outstanding customer service from two associates - Lisa and Kristie. They were patient, friendly, and very helpful. Great work ethic, knowledgable, and really wonderful in their assistance to this old geezer. Five star service. Thank you Kristie and Lisa!
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February 2024 by Eldon and Genia Adams
This store has the most attentive staff. Very helpful. Store is small, but well stocked. They meet my every need.
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December 2023 by Al Olson
Friendly, helpfully staff
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November 2023 by Darryl G G.
I used to like ACE, but recently I bought a folding chair that didn't last very long before it broke (less than a week). i bought the item up near Gainesville, Florida, but I live in Port Charlotte, and none of the stores near me will take the item back! Corporate says that every store is an individually owned franchise. So I will never buy anything from ACE if I do not live close buy. I could have bought a similar chair from Walmart, Walgreens, CVS, etc., and I would have had no problem returning it 3 1/2 hours away from where it was bought! That's too bad for me and them! I will definitely consider buying from another store before buying from ACE again. Oh well
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November 2023 by Zach H
Wonderfully friendly and helpful staff. If you're looking for anything hardware, this is your place. Isles are a little cramped but the store is packed full of product.
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September 2023 by Marshall Rader
Helpful staff helped me find what I needed. ACE is the place to get what you need. Highly recommend.
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September 2023 by Mr T
Nice spot in Punta Gorda the staff was very helpful and knowledgeable!
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July 2023 by Arthur McDaniel
1. The parking lot is very dangerous?2. Employees very rude.3. I have tried to store three times and was disappointed every time so I will not be going in the store ever again.
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June 2023 by Marissa W.
I came in looking for the outdoor gardening/ bird seed section and i noticed since they remodeled the store and corporate took it over there isn't a very big variety of stuff in this section anymore, there was only one brand of bird seed to choose from. I grabbed a bag took it home and opened it and it was full of Black Weevils. I immediately wrapped it up and took it outside (they are highly invasive) and called Ace back. The guy on the phone Mike insisted I needed to come back and take video or pictures. I did both but I just took the entire bag back. they gave me a refund and pulled the bags but corporate really should do better, the wild bird seed was an ace hardware brand also.
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May 2023 by Janet Zeisig
Nicely stocked clean store. Friendly & helpful employees.
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May 2023 by Stephen Miller
Contrary to the review from Chris below, this is a great local hardware store. They had a lot of damage from Hurricane Ian and had to close for a while to fix everything. Unlike "Home Depot", these guys know where every nut & bolt is can find it for you quickly and make suggestions.
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May 2023 by Tony Betz
The associate was very helpful and patient - service that is sometimes worth paying a little more for. Usually a parking space around the corner.
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April 2023 by Chris Gallupe
Walked to this store to get a bolt. Google says they are open. We walked from the Military Museum, 0.6 miles. When we arrived a sign out front said Closed till April! Tried calling no response, no message on answer machine saying they were closed. Banged on door, guy came, opened door and when we said Google said they were open he said Yeah. We've been trying to get Google to change that. Could at least put out a message on the phone stating they were closed, etc. Sorry attitude at best. Better service at Home Depot.
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February 2023 by Brad Randall
Glad to see a classic hardware store still exists.
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January 2023 by Connie Pettit
I and my mom had a very good experience, with a very nice clerk, who was very kind, and courteous! I always make return visits they also have what I need.