-
May 2024 by Avalanche
Delt with Kenny today my Internet modem died took it in He helped me right away, fixed my issue and gave me a new modem then showed me a deal on new phones that i couldn't pass up so i went in with a problem and come out with more products good job Kenny thanks for a good experience
-
May 2024 by Ricardo Lopez
This review is not for this specific store but for Comcast in general. We were offered 4 months ago a free cellular phone with the upgrade of our internet service, well 4 months later their “free cellular service” was not really free but at an astonishing 15 per Mgb which they never disclosed these terms when we sign up for a better internet service, and just now they send a bill for the ridiculous amount of $600 This company is a Monopoly that must be sued and taken down
-
May 2024 by Abbey Clouden
Nice office staff was great
-
May 2024 by Suzet Cruz Melendez
The company is a joke. They tell you one thing and next you’re charged fees on top of fees!
-
May 2024 by Sam Rahal
"Kenny at the Xfinity phone store went above and beyond to assist my wife and me in choosing our new phones. He was incredibly knowledgeable about all the latest devices and took the time to understand our needs, ensuring we walked out with the perfect phones for us. Kenny's patience, professionalism, and friendly demeanor made our experience truly exceptional. We're grateful for his outstanding customer service and would highly recommend him to anyone in need of assistance at the Xfinity phone store!"
-
May 2024 by zach hansman
Only come to this store if you wanna waste yoir time. They are a 3rd party and don't offer or match any deals that xfinfity actually has nor do they try to help you if you wanna spend more money and time than you need to then this is your place
-
May 2024 by We Heard You Sis A
Wish to give this store a 0. They turn every customer away who is not a sale. A bunch of high teenagers with rude attitudes and absolutely no customer service. Why have this third party store that is not managed by corporate tearing down Xfinity’s image. Why not shut the store down?!
-
May 2024 by Donna Davidson
Quick return of old modem, not in same location, they moved next door!
-
May 2024 by Grace Stubbs
Extremely rude...poor customer service
-
May 2024 by Nom P
Internet BAD
-
May 2024 by Pedro Gaston
I recently had the pleasure of interacting with Maleek and Jay from Xfinity, and I couldn’t be happier with their assistance. From start to finish, they exhibited professionalism, patience, and a genuine commitment to resolving my internet issues.
-
April 2024 by expect no love
Now I see why this store has a 2.7 rating... I drive 20mins to the store because xfinity has been charging my credit card for service I never had.... Been dealing with this issue for over a month and one of the employees assured me that he is giving me the "special direct number ", what a joke.... so I have been charged on my credit card a total of $310.62 for mobile service I never had... I advise any potential new customers not to do business with xfinity
-
April 2024 by Kaydie Crocker
If I could give no stars I would. Our business has suffered greatly from dropped calls internet outages every week and lack of service calls. Every service call we got was pointless and fixed nothing. Worst internet service ever.
-
April 2024 by Diana Orellana Bonilla
Terrible serviceCompletely ignoredThey didn't want to help meI was left like a fool alone in the store because they went to the officeThey should improve the staff
-
April 2024 by Ron Wharton
Very helpful staff
