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February 2024 by David Hernandez
Scammers watch your bills. Went to the store and upgrade to iphone 15 on one of my lines( trade in an iphone 12 and was told that I only needed to pay 100 dollars more since they were going to credit $830.00 and they added 2 lines instead now I have to pay extra $20 dollars for 2 years that wasnt asked if I wanted it or needed. Had extra charges on my bill that wasn't even mentioned in any conversation. When back to the store and they said there was nothing they could do about it . Asked to speak with the manager was not at the store at the moment so the rep called her ,was rude and not helpful at all.
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February 2024 by Retrocat
I'm leaving T-Mobile on US1 in Port St Lucie right next to tropical smoothie and Carlos helped me more than I've been helped by anyone at tech support and I just wanted to thank him and tell the rest of you how great he wis.
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February 2024 by Joseph McIntosh
Wonderful customer service, I was in and out with a new number in the blink of a eye
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January 2024 by scarlet gonzalez
Bad service, 10 minutes in the store, they are not friendly at all! I left the store and did not receive any help!
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November 2023 by Nesquik Nesquik
I had the best experience with Caleb . He was so patient, and kind. Not being very phone savvy he took his time and answered all my questions. John was the man also thanks my guys
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November 2023 by ida sigillo
Experience was great. Staff was wonderful. Our bill was wrong when we received it a week later. But fixed by calling 611.
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August 2023 by Marvin Lopez
Very disappointed in the service from T mobile, I bought a pixel 7 pro that overheats and they made a change under warranty but the change has the same problem and I want to change the brand and they say that it cannot be, it has to be the same brand, I I bought from T mobile Not from google
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July 2023 by Benjamin McElroy
AVOID THIS STORE LIKE THE PLAGUE!!!! They quoted me on a iPhone 14 pro max for 370$ down and after 2 hours and agreed price when it came time to pay it jumped from 370$ to 900$ they couldn’t give me any answer why, I was told from corporate it was because the rep made two applications to get two phones and that’s why the price jumped up. So this location wasted 3 hours of my time because of a human error. DO NOT GO HERE!!!!I want to say the manager here tried her best to help but since the rep opened multiple applications the damage was done….. also while in this store I heard a rep make a racist remark telling a Hispanic male to speak English… avoid this store!!!
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July 2023 by Maureen Byrne
Called to have them transfer my info from my old iPhone to a new one I bought on Amazon. Was told they couldn’t do it You have to buy your phone from them. No one will do it. No other carriers or other T Mobile stores. Called the Fort Pierce store and they said “come on down! No problem!”
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May 2023 by Annushka Fontanetta
Scammers watch your bills. Purchased a phone and they added things to my bill that wasnt asked if I wanted it or needed. Had extra charges on my bill that wasn't even mentioned in any conversation. Will not go back to this location.
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April 2023 by Janice Mills
This is the best TMOBILE store my husband and I have ever been to. The team of Anna, Louis, and Jordan is exceptional. They are friendly, knowledgeable and highly skilled. The customer service is outstanding. I wish all TMobile stores were like this one.
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December 2022 by Heather Platania
WOW! I purchased a phone for my 90 year old gram and she has had some issues using it and deleting things she shouldn’t lol. Tevaris went above and beyond to help us with the issues she encountered. His customer service is exceptional! Thank you from the bottom of our hearts! Make sure you keep him happy T-Mobile!!!!
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December 2022 by Gina Zamora
Horrible experience on transferring my numbers to T-Mobile. Hire a bunch of people who don’t get the proper training I blame the company not the employees. 24 hrs later still do not have a my personal/business phone line is also lost in phone limbo.
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December 2022 by Mark Meacham
Sale team is good. Tevaris gives me great service every time I come in. Whenever little issue he fixes it super fast. I brought my land lady and they excellent service to her, now she doesn't go anywhere else!! And always promotes the newest deals too.
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December 2022 by Roberto Garcia
Cat helped us get the iphone 14 pro max. Excellent customer service. Great person. Really helpful ?. Highly recommend to come to this store.