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“I recently had the pleasure of working with a new Verizon sales rep named Mohamed . Although he was still learning the ropes and accidentally set up the wrong plan for me, I was really impressed by how he handled the situation. Mohamed took full responsibility and quickly got to work fixing the mistake. He was eager to learn and asked questions to ensure he understood everything correctly. His dedication to providing excellent service, even as a newcomer, was commendable. I appreciate his efforts and feel confident recommending him to others. Great job, Mohamed !”
“I want to take this moment to thank the Manager Jeremy and his team for such great customer. I came today to this Cricket store to Jeremy because I wanted to switch over from Metro and bring my 3 lines and he went over all the deals and pricing and made sure to give us what we were looking for so we came out with two very good Samsungs and I upgraded myself to a Moto Razr which is amazing. I appreciate the time and patience to make sure everything was setup on all devices before I left the store and he treated us very well. I recommend anyone to come here to this amazing team. Honestly this gentleman here deserves a raise!”
“Tony was very patient. The application got kicked back a couple times, not from his doing. He stuck it out very patiently. I had to leave and come back with mail.......
and victory! The entire team in here was very professional and hardworking you could feel the good energy and good vibes. Great job. I'm glad I switched”
“I've moved my phone service from Straight Talk to Boost. I feel really good with my decision. The service is just excellent. The guys @dvwireless were the best. They helped me transferred all my DATA from my Android phone into my new iPhone 11. By the way, I got my new iPhone 11 for only $49.99.”
“Called in for an iPhone 11 screen repair. The owner said he has a special going for $100 and it’ll take about 30 minutes. He underestimated himself. It took him about 10-15 minutes and I went home a happy camper? Top notch service, Thank you!
2nd Review from 10/16/24
Bruno is amazing and superb might I add! He fixed my daughter's iPhone 11 in less than 10 minutes. She had a swollen battery and needed a replacement and his price was reasonable, I can't complain and will definitely come back to have Bruno service me and my kids iPhones in the future?I would highly recommend him!”
“Best boost mobile store anybody could go to! Jovany helped me in any way possible for me to have a great experience and that I did. I would highly recommend everyone to come here!”
“Excellent service. They have all the services needed for shipping or paperwork to Colombia ??
Don Carlos and his wife are very kind and careful with their clients! 100% recommended!!”
“I Want to start off by saying that I am a baby boomer so the technology of today sometimes does not come very easy to me I also want to say that we live in a community with a lot of baby boomers and I appreciate when retail stores like AT&T are outfitted with patient knowledgeable employees. Ej and Selena were extremely patient and helpful to me. Despite them having to repeat themselves a few times, they made sure that I left satisfied and understanding the products purchased. Thank you”
“"I had an amazing experience at the T-Mobile store! The staff was incredibly friendly, knowledgeable, and patient. They took the time to explain all my options and helped me choose the best plan and phone for my needs without any pressure. The service was fast, and they even helped me transfer all my data seamlessly to my new phone. I really appreciated their professionalism and willingness to go above and beyond to make sure I was satisfied. Definitely the best customer service I’ve had at a mobile store!"”
“Vladimir & Kevin Great customer service & Guest service I was recognized as soon as I went in to the store with a friendly greeting & smile even though they were busy both are an asset to the store & company the ambassadors of Guest & customer Service I will til all my family members & friends this the only metro store to go to”
“Great customer service! They were very helpful, patient, and answered all of my questions. They got me all set up with my service and my phone. Keep up the good work!”
“Ronnie was knowledgeable, kind and courteous. Excellent experience purchasing a new phone. No upsell and perfect phone for my small business needs. He went the extra mile helping my wife and I. Highly recommend this location over the others in the area.”
“Came in tonight half an hour before closing with network problems that the call center Wasn't able to help me with. Aby was excellent!! She listened to what I had done in terms of the troubleshooting, evaluated many options and quickly defined and solved the problem....ABY is fantastic both with technical skills and personal customer relation skills....hard to find these days! Give this woman a raise, please!”
“The Reps are always informative, knowledgeable and helpful. If you’re making a purchase or having issues with your phone, please go to the US1 T-Mobile location. No lines no waiting”
“Came into the store today to upgrade because my phone was acting up and going crazy and Jeremy really took care of my needs, showed me all the options and gave me just what I needed all within my budget range. He even transferred everything and made sure my phone was ready to go. He did an amazing job and i recommended anyone to come to this store.”
“I have not had the greatest experience with At&t until today. Daniel from the rivergate Location was very competent and served my needs perfectly. He broke down my bill so that I could understand it better and was super patient with me. Every ATT store needs a Daniel.”
“Great service! Thanks to Angel! He is really professional. He helps a lot with my problems. I wish it was more likes him in this business.Very intelligent, professional and kind....”
“We got two phones and along with a case and screen protector. The time spent at the store was nice, I didn't feel pressured by staff. Kevin was nice, knowledgeable, and patient.”
“I went in to find out information about my account the young lady named Paola acosta was very friendly and knowledgeable she was a refreshing experience in customer service she is a 10”
“I came into the store recently, Ive never been treated with so much respect. The worker Luis attented me and made me feel human he answered all my questions, was respectful and overall made my experience overall a great one.Not from around here but will most definitely come back. ??”
“Went to get an economy phone for one of my kids, Julian was the gentleman that assisted us and he really exceed my expectations with his customer service, not only he offered a great bundle deal he was patient and kind. Thumps up to Julian and to this store, is my second great experience here ??”
“Burger King very yummy oh my good the chicken fingers are and the isle are very cleean you know it's like I go to grab something in isle 5 but it's misplaced in 4 haha I like hid and seek so much so I go on a scavenger hunt throughout the day and sometimes I like to take walks in the park but my favorite thing to do is to sit and watch birds in the trees And I have a sneaking suspicion that I've seen an alien vessel in the sky high high we're moving on up to the east side in a deluxe apartment in the sky I love to see the ocean also so much the waves are beautiful and after my long day I'll just go home and feed my pet rock his name bob I love bob me and bob have been through so much together it's honestly unbelievable but that's just what someone who knows nothing about respect would say so if u ain't got no respect don't come around my target”
“I didn't wait but 1minute to be taken care of after I walked in. Associate was friendly and knowledgeable. My problem was solved and I was out the door in less than 15 minutes.”
“Rob the Verizon Manager was an AMAZING help and did everything he could to get me to where I needed to be with the my account! When you go in ask for Rob or his associate David if rob any available!”
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“Needed a new screen protector for my older iPhone. Tried other places without luck. Went here, they had what needed and had it installed and out the door in 10 minutes. The guy who helped me was fast, friendly and knowledgable....the trifecta of customer service. Reasonable price. Five stars”