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June 2024 by Oscar Molina
Very disappointed with the service I received today at this store.
This was supposed to be a redo job from the previous incompetent job from the other Metro store associate, instead, I got charged $ again for their lack of knowledge and customer service.
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January 2024 by Jose Francisco Sanchez cuevas
Excelent service
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January 2024 by Leslie Fennell
Highly recommend
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November 2023 by Reborto Paul
I went in to find out information about my account the young lady named Paola acosta was very friendly and knowledgeable she was a refreshing experience in customer service she is a 10
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October 2023 by Guerreiros de Oxala
Service to be desired
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June 2023 by Holly Muir
Great service very nice people
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June 2023 by Rodrigo Aceves
Lack of attention and they don't solve anything
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January 2023 by Shelly Nobles
Kiley was very helpful, professional and made getting a new phone seem less
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October 2022 by Joshua McKinley
If you want professional services ask for Darling or Zander. Simple as that. They will take care of all your needs and also go above and beyond to assist!
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August 2022 by Valerie Williams
TIP: NEVER BUY A Phone FROM THE BACK! They sell me a moto phone and then can't get me a case. I've tried calling Metro, ordered from Amazon, and ebay. Thanks Xander. Love, Valerie. I've spent $50 on phone covers that were wrong (my phone is 6") and just try to return Internet purchases.I buy phones like how other women buy shoes.Update: Metro contacted me and are very sorry. They say it's a problem.Gee, thanks!Doesn't ONE Metro Store in the universe have my phone case size IN THE BACK ROOM? I mean, that's where he found my GREAT PHONE DEAL!I'm an excellent 10 year customer.ACCOMMODATE ME!I'll soon drop it. HOLDING a phone with no case takes you where you don't want to go and you go slowly insane.
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August 2022 by Bonnie Smith
I came in to the store today to add a new phone line to my account, mobile expert Zander was knowledgeable and patient with helping us find the perfect phone and update our plan to best fit our families needs. Great customer service!
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August 2022 by Valerio Da Silva
I like my phone and bought it in December. I had questions about the message not line up correctly..Called T-Mobile, they ask me to go in my local one, there you go, the person could answer and did not have any knowledge my device. I was told I should go to Geek and maybe they can help with the setting, what helpless customer sevices
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June 2022 by Michele
No customer service and dishonest sales people. Be prepared to be over charged, lied to, and not helped. They only care to make a sale, once you pay you're on your own. Check your receipt and bag before leaving and expect an issue that they will not help you with.
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June 2022 by Susan Blasi
Didn't have any popularity priced phones...
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June 2022 by Joe Benton
You know where I was at I thought it was okay didn't you see how how Metro was
