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May 2024 by Sue
Came in tonight half an hour before closing with network problems that the call center Wasn't able to help me with. Aby was excellent!! She listened to what I had done in terms of the troubleshooting, evaluated many options and quickly defined and solved the problem....ABY is fantastic both with technical skills and personal customer relation skills....hard to find these days! Give this woman a raise, please!
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April 2024 by Kate Vackner
Abby was the absolute best!!! She was happy, and so helpful !! I could not have asked for better service!! If I could give 17 stars, I would!! Thank you Abby!!
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December 2023 by Honey B.
Constant influx of Insubordinate and Delinquent Staff here. They eat on the job, blare the radio with inappropriate music, rarely have anything in stock, would rather Argue and generally treat you like they just don't care than do their job. They just don't like to work and drag out interactions with the clients about everything but what you're there for. They talk while you talk, tell you what you want by way of just selling you a new phone, etc. They rather you not look at the displayed phones, and instead pull out and Open Up New Phones that they intend to force down your throat. They don't let you examine or hold the phone yourself either. Always staffed with Ego based Youths that Treat elders very disrespectfully. Talk AT you, but then if you adopt their method, they Gaslight you and run you out of store -again- so they don't have to work. This as well as the St Lucie West Store are Horror stories. Switched because I just could not get my questions answered. I've since switched, ATT is a much better company, and No Problems with them.
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November 2023 by Florencia Lopez
I visited here and had the pleasure of meeting Abbey. She was so courteous and helpful! She answered all my questions, got me into a new plan, helped me get the most for my money, and had me in and out before I knew it! She did an excellent job!! Thank you Abbey for all your help! I'm still waiting to get one of those customer surveys to give her all 5 stars!
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June 2023 by Stephanie Engle
Upgraded my phone here and I love it. Employees are very professional and willing to help.
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June 2023 by Sybil Ferguson
Excellent service.
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February 2023 by David L.
i called 611 and was told i could get a free upgrade on my phone for being a valued customer .went to store they would not honor it . iwas treated wrong and told no but i could buy a discount phone for 199.00 plus activation fees. what a rip off
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November 2022 by T S
I would like to pay a nice compliment to the three ladies at this location. I have been there twice for assistance. They are the sweetest, nicest people. They are all wonderful. I was there to get help in verifying legit emails etc. Great group of staff working there. Wink ?
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October 2022 by Lushon Mohorn
Darling was awesome; she went above and beyond to assist us. We wasn’t able to get our account number from boost and she contacted a third party to assist. We are so grateful because my son is in college and needed his phone. She was amazing and because of her service my family will all be metro customers.
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June 2022 by Millie Marino
I have my service with Metro and the representatives that was there that helped me she was knowledgeable friendly to talk to and I was able to get my problem corrected
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June 2022 by Jeffrey Serota
No help at all.
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December 2021 by Victor Conrad
They sell phones and other stuff. It’s all expensive. There’s my review. K bye.
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September 2021 by qwerty
Shawn was extremely nice and he solve my problem.
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June 2021 by Andrea McCurdy
I was new to Metro client. The staff was very patient, kind, informative, and knowledgeable of pricing and which phone would be the best for my situation (I have MS, which causes problems with dexseraty, memory, and fine motor skills. She showed me an array of "free phones" and plan options.
Other than several signal issues, I love my Metro Pcs Revvl 4 Plus, and the plan ($50). So much is included. I am going to my local store to see what my options are; adding to my plan or starting a new plan, with a free Samsung A12
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June 2021 by Big Jay Vinz
Its a corporate store whereas some locarions arent so theyre able to give better offers.
