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January 2024 by yildirim
I wasn’t satisfied with the details for doing my taxes. Then I was charged more than half of what I was refunded for fees.
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April 2023 by Matthew
I always come to this location for Yeats now. Mark Vassor @ Liberty in PSL off of Gatlin is the most knowledgeable Tax professional I have ever met. I highly recommend this office.
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March 2023 by Rachele Jameau
Fast service, friendly staff and easy to communicate
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February 2023 by Priscila Reyes
Mark was great and very knowledgeable! He explained every step. Will definitely come back
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February 2023 by Clovis Elie
Good service.
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September 2022 by Victoria Alpert
Miramar is the best!!!! She helped me more than anyone ever has. she is patient and kind and will do whatever it takes to help you
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September 2022 by Wanda S
Terrible customer service and incompetence. Dropped off personal taxes and simple trust taxes along with a copy of last year's tax returns. After 30 days and no tax returns I sent an email asking for status. No response, so I went to the office the next day to find doors locked and no one home...even though the sign on the door and website said they should be open. Emailed again and contacted district office. Received an email back from local office for appointment two days later. After reviewing documents with agent, pointed out that school district and local tax returns were missing on the personal taxes and state tax return was missing on the simple trust taxes. 1 1/2 weeks later, I receive an emailed copy of the missing returns. All three returns contained incorrect data. I have contacted both the local office and regional office who said they would thoroughly review our tax returns. It has now been over a month and we have yet to receive any response from either corporate or local offices and our local tax returns have still yet to be filed.
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July 2022 by Wanda Stipkovich
Terrible customer service and incompetence. Dropped off personal taxes and simple trust taxes along with a copy of last year's tax returns. After 30 days and no tax returns I sent an email asking for status. No response, so I went to the office the next day to find doors locked and no one home...even though the sign on the door and website said they should be open. Emailed again and contacted district office. Received an email back from local office for appointment two days later. After reviewing documents with agent, pointed out that school district and local tax returns were missing on the personal taxes and state tax return was missing on the simple trust taxes. 1 1/2 weeks later, I receive an emailed copy of the missing returns. All three returns contained incorrect data. I have contacted both the local office and regional office who said they would thoroughly review our tax returns. It has now been over a month and we have yet to receive any response from either corporate or local offices and our local tax returns have still yet to be filed.
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July 2022 by Wanda Stipkovich
Terrible customer service and incompetence. Dropped off personal taxes and simple trust taxes along with a copy of last year's tax returns. After 30 days and no tax returns I sent an email asking for status. No response, so I went to the office the next day to find doors locked and no one home...even though the sign on the door and website said they should be open. Emailed again and contacted district office. Received an email back from local office for appointment two days later. After reviewing documents with agent, I pointed out that school district and local tax returns were missing on the personal taxes and state tax return was missing on the simple trust taxes. 1 1/2 weeks later, I receive an emailed copy of the missing returns. All three returns contained incorrect data. I have contacted both the local office with no response and regional office who said they would thoroughly review our tax returns and get back to us. It has now been over a month and we have yet to receive any response from either corporate or local offices and our local tax returns have still yet to be filed.
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May 2022 by Neysa I. Batiz
Marc Vassor no customer service skills, irresponsable, incompetent, and rude. Avoid!!!!!!
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April 2022 by Victoria
Miramar is the best!!!! She helped me more than anyone ever has. she is patient and kind and will do whatever it takes to help you
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June 2021 by Aylen Ortíz
My father-in-law went and asked how much they were going to charge him and they said that they only give the amount bar the end …they charge him 260… it is a old technique to overcharge the client, a very disgusting technique by the way
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April 2021 by Andrew Davanzo
Excellent experience. Professional and courteous. Nydia was a pleasure to deal with. Highly recommend.
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March 2020 by Лариса Юрьевна
WORST experience EVER!!!
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February 2020 by Noel Adili
First few years they got me a decent return and beat H&R as far as cost for preparation. Went in this year and they wanted to charge me 500 dollars for their services. A increase of almost 200 over the past 2 years. Then they gave me the old we didn’t make any money on you the last year and we did it as a courtesy because your new.. last time I checked you charged me 287 so how’s that not making money?? I don’t like when companies act like there doing you a favor while they’re in your pocket.. The only reason Liberty exists is because you are a affordable alternative to H&R well apparently not anymore stop acting like a few keystrokes justifies such a markup. People are usually so broke when tax season comes along that there willing to pay for these inflated costs because of sheer desperation.
