Hertz Car Rental - Port Saint Lucie - Port Saint Lucie West HLE

Car Rental
Hours: Hertz Car Rental in Port Saint Lucie West provides a wide selection of vehicles, including luxury and sports cars, SUVs, EVs, vans, and trucks. The location is a preferred spot for many customers, who find the staff to be very kind, professional, personable, and accommodating, with service described as awesome, exceptional, and seamless. Employees are noted for their positive attitude and for making challenging situations, like those following an accident, more manageable. However, the rental experience can be inconsistent. While drop-off is often smooth and efficient, pickup can involve significant delays, sometimes due to staffing issues where only one employee is present. Customers have reported waiting nearly an hour, with occasions where the office appeared unattended. Vehicle cleanliness upon pickup has also been an issue, with previous occupants' personal items left inside. Additionally, the office itself has been noted to have no air conditioning, creating an uncomfortable environment during summer. Despite these operational shortcomings, the quality of the vehicles and the helpfulness of the staff during interactions receive positive remarks.

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1. Port St. Lucie, Florida