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August 2024 by Michelle Gough
The printer doesn’t work and the guy working can not help you right now because he has other work to do. Don’t waste your time here.
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July 2024 by A Riot In Moscow
Don’t waste your time here! TERRIBLE SERVICE AND TERRIBLE EMPLOYEES JUST GO SOMEWHERE ELSE
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July 2024 by Angelo Mars
Garbage service and garbage employees. Have to reiterate just how much this place sucks. Again, STAY AWAY use UPS or Staples
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December 2023 by Lisa Campagno
Awful lazy customer service reps. Rude and unprofessional. Didn’t want to work sent me all to another fed ex supposedly only one who can do it. Sent me to Jensen to get a box that fit my stuff and Jensen did everything for me including shipping. I don’t recommend this store
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October 2023 by Tonya C
This location is HORRIBLE and need to be closed down!!!!!
Almost immediately the associate name Kendra rolled her eyes when my husband and I came in with a large item to be shipped, then she preceded to say the items had to be wrapped together without offering any solutions. Finally a new associate by the name Jayden walked over and immediately inquired to help with the situation and actually made it happen, you need more associates like him if the doors are gonna stay open at this location. This location has a reputation for always telling customers what they can’t do (Kendra) and need to find better ways to say here is how I can help you (Jayden), please recognize him for going above and beyond and hopefully Kendra can learn what customer service should look like cause she definitely was not happy when he offered to save the day.
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October 2023 by Latonya Cray
This location is HORRIBLE and need to be closed down!!!!!Almost immediately the associate name Kendra rolled her eyes when my husband and I came in with a large item to be shipped, then she preceded to say the items had to be wrapped together without offering any solutions. Finally a new associate by the name Jayden walked over and immediately inquired to help with the situation and actually made it happen, you need more associates like him if the doors are gonna stay open at this location. This location has a reputation for always telling customers what they can’t do (Kendra) and need to find better ways to say here is how I can help you (Jayden), please recognize him for going above and beyond and hopefully Kendra can learn what customer service should look like cause she definitely was not happy when he offered to save the day.
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October 2023 by Tangela Lezeau
Staff made it very clear through attitude and unwillingness that they were not willing to provide me with the pack and ship service that they claim to provide. The staff was reluctant to even providing me the cost of shipping my item, and providing me the cost to have a box made to fit the dimensions of my item. I had to inform her that I knew a box could be made to fit my item, but she didn’t volunteer that information. Definitely, will not go back. TERRIBLE CUSTOMER SERVICE.
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October 2023 by Jonathan Stewart
Paula in not good at customer service, this person is out right unhelpful and unpleasant to speak to. I just wanted to find out if my package was delivered, zero help or instructions. Apparently if you schedule a package to be delivered here it’s just gone. I’m done with FedEx screw yall.
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September 2023 by Jon S
Paula in not good at customer service, this person is out right unhelpful and unpleasant to speak to. I just wanted to find out if my package was delivered, zero help or instructions. Apparently if you schedule a package to be delivered here it’s just gone. I’m done with FedEx screw yall.
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August 2023 by Roll tide
Never come here again . Was charged to tape a box and bad customer service. I could have went to real FedEx and got everything free without the attitude!
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August 2023 by Angela Staples
Rude employees, zero customer service skills.
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August 2023 by NickyB S550
FedEx steals from people, they steal your orders and then deny your claim.
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August 2023 by Gil
Excellent service , seemless in and out..
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August 2023 by William Elliott
Employee was super friendly and helpful
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May 2023 by Armando GDDA
The most rude man in the city works in this place, what a horrible attitude, because they can't get another employee, this person suffers from some trauma, I recommend not visiting this place, in the morning hours. Monday, what an unpleasant experience..
