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December 2023 by Michèle Primerano
We’ve been using this storage facility for years and there are not enough carts for the amount of customers. They’ve known this for a long time and they still do nothing about it. We have waited for more than 30 minutes now (with our small child) to use a cart to get our holiday stuff out of storage. ? Supply more carts and stop with the insane rate increases and I’ll change my review.
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November 2023 by Sean McKillips
Recently came in about 10 mins till the 6pm close time and Austin was amazing. Took his time, answered all my questions and helped me get in and out. Austin was a true professional and I highly recommend the tradition location.
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November 2023 by l a
Wish every experience was as professional and friendly as the experience I had with Austin. Glad I found a space with such a great manager.
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September 2023 by Paul Timmons
The manager is very friendly and helpful and knows his business. The storage units are clean and dry and have a motion activated light in them. Despite all the rain lately, the inside is totally dry and the floor does not sweat like some places might. I really could not ask for more, or a better experience
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September 2023 by Jim Winters
The ONLY reason that they get even 2 stars is because the staff working the front desk are nice and my items are safe. However, the PRICES go up at least once a year if not more often. I started out paying $82/ month including the insurance for a 7 X 10 Unit and 2 years later I'm paying $176. They WILL jack the prices on you repeatedly!
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September 2023 by Jim W.
The ONLY reason that they get even 2 stars is because the staff working the front desk are nice and my items are safe. However, the rental PRICES go up at least once a year if not more often. I started out paying $82/ month including the insurance for a 7 X 10 Unit and 2 years later I'm paying $176. They WILL jack the prices on you repeatedly! It feels like a penalty for doing business with them!
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September 2023 by Gabriel Prado
Needed a storage unit last min! I was fortunate enough to get in quick easy and affordable! Shopped around and had deals I couldn’t say no to. Thanks!
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September 2023 by Ronald Lewis
While this is super clean with a friendly staff, it is their policy to raise rent every month. Their reasoning is "Market Adjustment", meaning as things increase in the area, they have to increase their prices, usually from $5 to $10 per month.
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September 2023 by M OE
Very kind staff. Nice temperature inside the storage. I’m very pleased with storing my belongings there. Plenty of space, very clean.
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September 2023 by Michelle Durant
Great experience with this storage company. Great units and the property contact was very friendly and helpful to deal with.
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August 2023 by Gary Spiegel
Can’t say enough good things about working with Tracey at Prime Storage in Port St Lucie. After making a stressful move from Connecticut to Florida, Tracey was a breath of fresh air. She was friendly and extremely accommodating. She went out of her way to make sure we had everything we needed and had a better access code. We would definitely recommend using this facility and you should ask for Tracey !Thanks
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July 2023 by Neil Mosesman
Very easy to work with. Had the right size unit we needed at a reasonable price. If you need storage space in Port St Lucie, there the place to go.
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July 2023 by Kathryn Oravets
I am so pleased with this storage place. Austin who works there went way out of his way to help me and I am so thankful to him for how he helped me when I was dealing with a moving truck that was making it very difficult for me. Austin was exceptional. Ty
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July 2023 by mkmcnm
Simple to reserve…done on line. Clean, air conditioned units. Safe and secure. One of the best storage units I’ve ever encountered.
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June 2023 by Robert Hines
Great customer service, the agent at the counter was super helpful and made all the paperwork seem-less.