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October 2023 by Bonnie C.
Great selection of fans, very knowledgeable salesperson, and their electricians are fabulous! He helped me buy my first outdoor ceiling fan for my patio. We get wild winds from the ocean, and I needed a strong fan. It is working great with no problems. I will go there again for all my fans, but I probably won't need any for awhile, since all mine are new, and they are working great!!!
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October 2023 by Tom McGrath
We had 7 ceiling fans installed today from Dan’s Fans City in Port St. Lucie. It was an excellent experience from working with Scott in the store to getting them installed. Scott was very patient and knowledgeable in helping us select the fans and we couldn’t be happier with them. They look beautiful and are very powerful/do their job. The electrical company they contract to install them is also excellent and did a great job. They were super nice, quiet and efficient. I highly recommend this store!!
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October 2023 by ron chabot
My visit to the port St Lucie Sandpiper Plaza store was the best customer service experience I have had in a long time. A part in my old ceiling fan was bad. Scott, the manager, tracked down and ordered the part. It turned out that he had to spend about a half hour rewiring things.... making the fan better than ever. His request for payment was minimal and I had to convince him to allow me to pay more! When does that ever happen?!
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September 2023 by Jennifer McCausland
I will never get a fan anywhere else! Best customer service from Scott. Attentive, courteous and understanding. He went above and beyond to reach my needs in a timely fashion. Not to mention lining up an electrician fr me. KUDoS to Dan’s Fans.
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September 2023 by ekirkjr61
One of the blade arms on my mother's 40 year old Gulf Coast fan broke while cleaning and we ordered a set from the Dan's Fan City internet store. They didn't work and they let me take them back to the store in PSL for credit. The manager was awesome as I showed him a picture of why the blade arms didn't work and he was able to give me a set that worked perfectly!! A straight swap so super easy!!
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August 2023 by Christine Clegg
Lots of fans to choose from, he was very knowledgeable, friendly and we love her a fan.
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May 2023 by Ted Johnson PP
Dan's Fan City, located in the Sandpiper Plaza on South Federal Hwy in PSL, is an excellent destination for all your ceiling fan needs. The manager, Scott, is highly knowledgeable and personable, and maintains a detailed record of every purchase made by his customers. If you're in the market for a ceiling fan, we highly recommend visiting Scott at this store. They boast a vast selection of both indoor and outdoor fans, as well as fan repairs and installation services through the company, Chason Electric. We were delighted with the prompt service they provided, sending a licensed electrician to install our fan the very next business day, and at a reasonable price. Overall, we are thrilled with our experience at Dan's Fan City and will continue to use them. ?
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December 2022 by Michael Getlik
Great service. No pressure. Wanted 2 more basic fans for the Lani and I installed them in a snap. We bought 2 just like the one we have for about 7 yrs now. Matched exactly.
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December 2022 by Rosanne Fallon
We highly recommend visiting Scott at this store if you are in the market for a ceiling fan. Not only is he a nice guy but a tremendous resource leaving you with a outstanding customer experience. We are back to the store to buy 5 more fans from Dan's!
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March 2022 by Robert S.
After ten years my ceiling fan started acting up. I looked for a new one in Stuart Fl where I live. The stores had limited selections and long waits for orders. We decided to try Dans Fan City in Port St Lucie. Dan was there and showed us his large selection of fans. He asked what kind of fan we had and I showed him a picture I had taken of our fan. He told us it was his fan and that he used to sell them to the store we purchased it from in Stuart. After looking at his fans we found one we liked and were ready to purchase it when he asked me what our fan was doing and I explained it started very slow and made a clicking sound for a long time and then just quit. He told us that he sure didn't want to lose a sale but he was pretty sure he knew what was wrong with it. He told me what to try before buying a new one. I went home and tightened the blades with a screw driver which took about ten minutes and it works perfectly. I can't explain how much his honesty meant to me. I will buy any future fans from Dan and I have told many of my friends about my experience. In todays world it isn't often you find a merchant who treats his customers the way Dan treated us. I will highly recommend Dans Fan City for any of your fan needs. They are a 10 in my book. Bob S. Stuart, Fl
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December 2021 by Ronda Sechelski
Very helpful salesman today! Was very knowledgeable about his products! We came in to replace remotes for the fans in our new house. He told us step by step how to reprogram everything and helpful tips for adjusting them! Thank you so much for all of your help!
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December 2021 by penny maxson
I would not recommend this specific "Dan's Fan City" to purchase or use their electricians Blosser Electric - We purchased 7 outdoor fans with specifics that they could be connected to turn on 3 with one control. On install day we were told they could not by their electricians. We now have 7 individual controls to turn on our back porch. Installers used bad language and spent a full day installing. Horrible customer service!
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December 2021 by Kerrie Delamadrid
Very nice place. Tons of fans and you can even customize your own fan. Sales person very knowledgeable and polite. My son bought a fan for his living room and its looks great. Thanks Dan Fans City.
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December 2021 by Rich Gunia
Walked in looking for ideas for two fans for our lanai. Scott Bernard went over our options and made some suggestions that we took. No pressure, just good advice. Walked out with two fan kits, one with a light option. Very pleased with the results! I did the install myself but they can refer you to a licensed electrician at a reasonable price to do the install if needed.
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December 2021 by A M
My 70 year old mother purchased one - outdoor TropisAir 50D52 for $150 and one - Quantum II outdoor light Kit #620 for $100 from Dans Fan City. Having installed many fans it went up fairly quickly. The issue I encountered was a bad wobble that I was unable to resolve using the extension post. Making sure everything was properly torqued and there was no wire or foreign object obstructions the wobble was still there. I also used the counter weights which did not fix the issue either.After double and triple checking the installation, manual and warranty, I felt this was a defect so I called Dans Fan City to see if they could troubleshoot the issue with me. I spoke with a male whom I believe was the owner and explained the issue and all that I did to resolve the issue. After explaining the issue I was immediately told he would not take back the fan. I told him the light kit was also aesthetically odd looking and may be the wrong light for this fan. He preceded to tell me he’s not taking back the fan but he would take the light back and that he could have sold four of the same light kits today. He was extremely rude and unprofessional which I expressed to him. He then told me he was frustrated because I mentioned to him I installed fans before so if I did I should know how to resolve the issue. He also told me that he was helping another customer as if I was bothering him and I told him he should have just asked me to call back and I would have.Anyway, nothing he suggested or what I did resolved the wobble. I tried one last thing which was completely removing the extension post/ball and doing a flush mount. This resolved the wobble! I believe there is a defect with the extension post and ball.Maybe the representative had a bad day! Regardless, some customer service training is needed!I nor my family will ever use this business again. We will also be recommending other’s to take their business elsewhere. Prices are extremely inflated and you wont be able to return yiur fan should there be a defect.I had to give some credit so gave two stars because fan works.
