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June 2024 by Brandi wehner
Don't know how to answer the phone
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June 2024 by Navil Merino
I have my appointment with Luisa and I was there on time and she decide to pick someone else before me making me wait. That’s a really bad service.
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May 2024 by Kenneth Stearns
Please go to any other bank than Chase, specifically this branch. They are absolutely clueless and no matter what you need done you have to go into a queue and wait.
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May 2024 by Nicole Chantal
Adriana, the bank teller, at the Saint Lucie West location, makes all of you look bad. From the very beginning of our interaction she had an attitude like she didn't want to be there, looking at her phone the whole time with the most miserable face.
Being ugly with an ugly attitude is a bad combination
I bank with both Wells Fargo and Chase and have been wanting to stick with just one.
Ms. Adriana just confirmed my decision
2.2 star rating for a reason
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April 2024 by D A
Nate (bank teller) helped me today at that Chase bank, and the service he provided was absolutely top notch.
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March 2024 by Stacy Mata
I have banked with Chase for a couple of years and always thought highly of them.Until yesterday when the teller lied straight to my face about a deposit date.
After I get this bank deposit settled I doubt very much I'll bank with Chase anymore.
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March 2024 by Marta Almiron
The ATMs at this branch areALWAYS OUT!!!
Very frustrating because at least twice a week you have no access to your money, so you have to drive to another branch…. Total waste of time… this has been going on for MONTHS… with all the money Chase makes you would think they would have replaced the ATM by now…
If you are looking for a bank, try another institution… Chase is not what it used to be… after over 20 yeas of being a customer… I'm extremely disappointed.
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February 2024 by P&D Maxwell
Matt was friendly and thorough in helping me and my daughter set up new accounts and explaining all our options. All other staff in the branch we spoke with were also friendly and helpful. We wouldn't hesitate to bank at this branch in the future.
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January 2024 by Michelle Montanez
Most inconsistent and inconvenient bank I have dealt with. If it wasn’t such a process to change banks, I would.
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November 2023 by Stephanie Ramos
They don't follow the policy of the company. They sd that if you don't have a checking account with them you are not considered a customer, no matter what you pay a credit card every month. I call corporate and they don't agree with that.
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July 2023 by T’s Banana Gully
Atm was down like usual, drive a few miles up the road to the next chase, guess what, that one’s down too…. Sweet
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June 2023 by Ben Nave
Slowest chase branch,
Always long waiting
Understaffed
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June 2023 by Jim ..
I have been with Chase Bank for years with accounts and credit cards. This particular branch is the worst I have experienced during all these years. Management should be changed to improve services !
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April 2023 by D Blessed
Update from last review. Had a very positive experience when I revisited Chase bank last week. Nick that greeted me at the door was very courteous and welcoming. I met with Liusa, she was very pleasant, thorough, and friendly. This banking experience was way better than the experience I had the week before. I can see that they are working very hard to make their customers feel more valued and appreciated.Thanks Chase for listening to your customers. I was planning to close my accounts after the previous experience I had, but after my last visit my faith has been restored.
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January 2023 by RONvt
Antoinette is the best rep here at chase 5star for her only.The Latin lady all the way at the right cubicle doesnt know what shes doing. Making wait for a card for 2 weeks when she never oredered it
