-
June 2024 by Krystal Enright
I think everyone here is so welcoming and helpful, the reason for my 2 star review is due to their ATM machine. I swear everything I need to make a deposit, the ATM is not accepting deposits. Happens almost weekly. This does not fall on the employees but it’s very inconvenient. I hate having to drive all the way to St Lucie West it do a simple take like make a deposit.
-
June 2024 by Caleb Odeyemi
Professional, Excellent, quick and great customer. service
-
May 2024 by myah
The african american lady with braids is truly nosy, & talks extremely too much. I came to open up an account with chase & by time i left she knows my whole biography within 45 mins. I was extremely tired of talking about my braids, what eyebrow pencil brand & more. Definitely won’t come here JUST to avoid her.
-
May 2024 by Frank Canales
Always pleasant- Xavier was my cashier today- such a delightful person to deal with
-
April 2024 by shawn langlois
Super slow. Watched multiple people walk in while waiting a be helped because they "knew the customer".
-
April 2024 by Danette Gedeon
Cynthia Day was great help. First time I had a great customer service like that at Chase. Cynthia thank you for your help.
-
February 2024 by Wilkenia Pujols (Ecstrah)
I am very grateful to the staff in this branch who has always been very courteous and helpful. Overall I’ve been banking with Chase for years and they have been especially helpful, kind and generous during COVID. They’ve understood my struggles and have accommodated me plenty. Chase is the best bank I’ve ever banked with. Most caring. I didn’t think banks cared. Thank you so much.
-
January 2024 by Jason Di
This branch has been the worse customer service experience of my life. A clown at a flee market has better customer service than anyone working here. To start, the manager has an attitude and zero desire to comply with the rules. Everything has to be by appointment, but the lady that sits to the right upon entering the building is surfing the internet with her phone and playing with her nails. How can she claim to be so busy? Why are they claiming to be so busy if all they do is being at their desk with their phones? I mentioned it to the manager, and he didn’t care. He is the main clown in the circus, unprofessional, dirty suit, dirty shoes, stained business shirt. He is not presentable to be a manager. Body languages, skills, and communication are the ones from a HOOD person. He shouldn’t be a manager. Customer services is horrendous and I highly recommend to removing everyone from here as they don’t want to work. Hire people with good attitude, energy, people who want to do their job while helping customers. The reviews don’t lie, people in the community are unhappy with the branch for a reason.
-
January 2024 by Austin Floyd
I wish I could give them 0 stars. Everything all around sucks with this bank . I'll be closing my account ASAP .Update: they also charged me interest on a 0 dollar balance. I paid my credit card off in full a month ago and the charged me interest. This bank is a scam. Go to PNC or Wells Fargo or literally any other bank then Chase. They are the worst bank I've ever dealt with
-
December 2023 by Diana Orellana Bonilla
I have never felt discriminated against because of my poor English.The customer service person stopped assisting me because according to her she didn't want to get complicated with my language.
-
September 2023 by Vladimir Volma
I wish I can put 0 star. I went to this branch to open a new account. An associate called me into his office. We sat for 15 discussing about the accounts available for me. Then, he walked me out of his office back to the waiting room so he can get an appointment. There I waited over one hour before anyone acknowledge and serve me. I have never seen anything like that; especially with chase.I ask another associate to see the branch manager. She looked at me like I was funny. Advice for anyone looking for a bank to open an account. Go put your money to a place that treat you with respect and dignity.
-
July 2023 by Hope R
I have nothing but issues coming to this branch. Every time I come they say I need an appointment and when I make an appointment they can’t help me! It has been more than an hour to have someone notarized a document because they are in the front and it’s too “ busy” for them to help. I never have a good experience here. If you need to go a Chase branch do not come to this one! Go to US-1 or St Lucie West because they have are so unorganized and unprofessional here.
-
July 2023 by Thomas Saviers
Apparently they don't have phones
-
July 2023 by Robert Szafranek
This location excels at Customer No Service. Not sure what is happening at Chase.
-
July 2023 by Hope Rios
I have nothing but issues coming to this branch. Every time I come they say I need an appointment and when I make an appointment they can’t help me! It has been more than an hour to have someone notarized a document because they are in the front and it’s too “ busy” for them to help. I never have a good experience here. If you need to go a Chase branch do not come to this one! Go to US-1 or St Lucie West because they have are so unorganized and unprofessional here.
