-
January 2024 by Franco C.
Auto parts In need of a battery for the car, I headed over to Auto Zone to see what they had going on. Met the manager pretty much as I walked in and we discussed the current battery situation. He grabbed his tools and we checked the car to be sure the battery was in fact, the culprit. We discussed the various options and I picked the one that worked for my price-point. The took a few good minutes to clean up some corrosion and gunk on the cables from the old battery, installed the new unit and made sure everything worked as advertised. A great experience from start to finish and I would definitely go there again when needed. Give it a shot if you are in need. Parking all around the building
-
January 2024 by Zoie P
Had them order a part for me, they said they needed to order it from two different locations to receive all 5 studs I needed but I would have it by Saturday morning, we double, triple, quadruple checked she knew how important it was we get all 5 of the parts shipped and then when we go to pick up the parts she claims she only ordered two and said that we told her otherwise when it was not the case. If you are in a rush and need to have parts ordered I do not trust this location to order them all without "forgetting" or "accidentally" missing one.
-
January 2024 by Jose Casarreal
I came in this morning to change the battery on my car and had a wonderful experience with James Cooper. It was a pleasure having him service our vehicle but more so his customer service was outstanding I’m very grateful for his help and time. God bless
-
January 2024 by A “Closer2Heaven” Nobles
Evan was so helpful with checking why I had a check engine light on. Fast, efficient, and friendly. Thank you!!!!!!
-
January 2024 by William Harmon
Very helpful staff. Have saved me money.
-
December 2023 by Josh Keith
It's a must-have when the A-2-B caputs.
-
December 2023 by Roxanna Garcia
My experience with James Cooper at the auto zone was outstanding. Not only was he exceptionally kind, but he also proved to be remarkably helpful throughout the entire process. His unwavering dedication, friendly demeanor, and eagerness to share a wealth of knowledge have elevated this auto zone to my preferred choice. I wholeheartedly recommend James for his professionalism and the invaluable insights he brings to the table.
-
December 2023 by JimR (Gentleman Jim)
AutoZone location in another state helped a Hot Rod Power Tour participant earlier this year so I came here to get a reman transmission for my car. Staff was helpful, understanding when I had issues/concerns, cooperative in getting the unit to my mechanic (I'm too old now to do this stuff myself).Two experiences in 2023 have turned me into an AutoZone fan. Well done guys and gals. Well done.
-
December 2023 by Petrodani Daniel
I was assisted by Pierre and he was very knowledgeable, helpful, and courteous from beginning to end. He really went above and beyond to assist me! He is truly an asset to your company, hire more people like him!
-
December 2023 by steven reitkopf
Great variety for all your needs. The service too, is excellent. They place a computer read out for engine diagnostics. Great feature.
-
November 2023 by linda Fred
I stopped at Auto Zone to see if they could help me with a problem I had with a tire for a hand truck. Even though they didn't have what I needed, James came out and spent 20 minutes trying to help. I was so grateful for his time and he refuse a tip. I just had to mention how much I appreciated his help.
-
November 2023 by lisetica lisetica
Is ok. Depending on who is taking care of you. There's a guy who has no clue what's he is doing. Anthony is super nice and efficient. The 1st one told me he doesn't have the part. Anthony found it in less than a minute. So thank you, Anthony, for the great job for your 5 start. The other one makes me feel like he doesn't care, so that's the reason for the 3 stars.
-
November 2023 by Sedrick Clarke
Been to this store numerous of times, they seem to have what I need, but the couple of times that I have encountered with the Manager he has always had a nice/nasty demeanor with sarcastic remarks. I have asked questions for information which only requires yes or no answers. For example I asked does he price match with competitors brick/mortar and/or online; his answer was that we “employees” have families to care after, it’s not fair and etc. I’m not sure if this store is privately owned and they don’t have similar policies as other stores , but I have received service of my asking from other stores. Not just price matching but other services as well.My other visit I stopped in to ask should I put my used containers of oil at the side door, like all the other parts store ask me to do, because of the used oil tank is near the rear/side door. He said “No” bring it inside, so I complied. When coming back in with the containers, I was like scolded to not put the containers at the side door. I replied “that’s why I came in to ask, I didn’t just leave them there and never had” Buddy needs some CS training.
-
November 2023 by Carolyn Czaplicki
I went in to get Bulbs for my turning signal- need to replace him cuz they were going crazy. It went online to find the correct bulb and went in the store to get them. I asked the one clerk sorry don't remember his name but these are the right ones and he got a different one for me. I asked him if he could put him in for me if he had a moment. He did, but they didn't fit so he got another package and tried that one and it fit. He also said I needed to use the other bulb because the other signal Bulb was ready to go, it was black- indication that it's ready to go like the other one. You put both in for me. Great customer service! I did give him a tip cuz I appreciated his help and it was in something he had to do.
-
November 2023 by Jason Miano
Great staff great experience
