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February 2024 by Robyn Goldbaum
Awesome people working there.happy n friendly staff
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February 2024 by Debra Surprenant
Metro used to be the best this past it is in the toilet people that work there don't know what the hell they're screwed up more than one of my phones I change my service to T-Mobile and yes they are the mothership 2 Metro but I wouldn't go into Metro store again ever not after the last five experiences I say thumbs down ?
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February 2024 by Debra Bakeman
Matthew at this store in PR is the best. He know iPhones. Unforoze mine in a heartbeat. Give this guy a raise!!!
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February 2024 by sam alkas
Not a bad place to Shop
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January 2024 by Gregg Ferragino
Getting an unlocked phone switched over to my account, I was in and out in approx 10 minutes. Guy was quick and knowledgeable.
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January 2024 by Jacob Gary
Great service and they are honest!
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December 2023 by Skye Estrada
I am pleased when leaving this store, but today tops them all. Its the bday before Christmas Eve, and I needed to find my twin daughters the perfect phone with a tight budget. Mathew and Ryan made it happen.. They were pleasant to speak with, knowledgeable about all their products and prices and made sure I was happy and with my purchases.. I asked which one was the manager because they were amazing. Whomever runs this store you have 2 wonderful employees.
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December 2023 by Robert Stoll
I called about a free phone or cheap phone and Matthew answered my questions so I went to store to get a phone. Matthew provided world class service going above and beyond my expectations. The manager on duty was also very friendly. Excellent service
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November 2023 by Jeff Parker
I came an the store benitha was so helpful her an Karla they helped me out alot the best place to go they A1 here come to the port richey store if yall ever need anything I love my phone great customer service I love it here ❤️
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October 2023 by Jammie Chupp
This is my everything & anything 2 do with my phones & tablets store!!! My dad & my friends come here 2!!! I always make sure I get the same girl (Karla) because she is awesome & always helps me out, by explaining the differences between the products & informs me of their promotions as I'm looking so I can consider all my options!!! She is honest & always tries to find you a good deal!!! She is Amazing & I recommend her & this branch 2 every1 I know & any1 I meet!!! Keep up the great work girl & I'll continue 2 send U any2 & every1 I can!!!
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September 2023 by Cassie
When I was there last, the store was FULL of people and only one customer service rep was working, Karla.....she was able to help everybody very quickly and was so nice and helpful. She went above and beyond expectations of just doing her job and really went out of her way to help me with the issue I was having! Karla definitely needs to be recognized as being an exceptional employee for Metro PCs...... Karla for president! ???
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September 2023 by Joseph Green
Judy and Karla were both very helpful I'm getting my son a new phone. This is the second phone I bought from this location and both experiences work great.
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August 2023 by Olletta Stone
I want to let you know that Karla is the best agent I’ve ever dealt with she help me with problems on my phone that I didn’t know I had and the ones I did have she’s got a great personality she needs to be told how good she is thank you for having her with you
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August 2023 by Veronica
First and foremost, I want to start with saying "big boss" as your reading this please consider giving Karla a raise. Not a cheap one either I'm talking 3-5 dollars. This lady was a breath of fresh air and in the State of FL unfortunately customer service is very low, but today I was amazed. Karla was very knowledgeable and explained things thoroughly. I came in to get a replacement phone due to my phone breaking last night, and she gave me all my options and I walked out with a new phone. She smiled many times, and many people came in as I was there, and she made sure she acknowledged each and everyone. Yes, she was multitasking because she was the only one, but as I watched her, I was like "wow this woman is a people person." VERY RARE to find. She was personable, as I was there a disabled man(autistic) came in with his grandma. She sat them down and made them feel comfortable. The autistic man asked her a question and the way she responded so kindly and sweetly to him was very beautiful to see. This woman has patience, and she is definitely destined for greatness. I was very pleased to meet you Karla and God Bless You :)
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July 2023 by Sam Alkass
Can't say enough about the great service at this location, been to many other locations and they don't come close to the service and the accommodation Judy M. and Carla provided me with last week even though I arrived just as they were closing! They took care of all my needs with a smiles and enthusiasm. Thank you so much, you guys are awesome.
