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December 2023 by hayden hartley
Brought my 9 month old dog here, it’s her first time at a vet with us after adopting her. We didn’t know for sure how she would act being as we had just rescued her about 2 - 3 months ago. She was happy and playing the whole time we were waiting in the waiting room. The tech was amazing and nice and our dog loved her. Before she was going to bring our dog back we did let her know we don’t know how she’ll act but we were told by the rescue that she does get nervous at the vet but never bit anyone just growled a little. but as soon as our dog got brought back, she wasn’t even back there for more then 5 minutes and she got shoved back in the waiting room with us. the Vet ( Dr. Bainter) came storming into the room and stood in the corner and said “keep your dog away from me, she growled when i went to exam her and we don’t need people getting bit here. It would’ve been nice to know she was aggressive” she said it VERY rudely and then told us we needed to sedate her and bring her back. keep in mind we bring her everywhere with us, she’s around adults and children of every age and has NEVER once shown aggression towards ANYONE. she LOVED the tech and curled up right next to her while wagging her tail. EVEN when the Dr came in she didn’t even growl at her she started wagging her tail and trying to lick the vet. Not sure what exactly happened being as we weren’t back with her but after being brought back and told by the tech two times that she did so good seems to me like the Doctor just didn’t want to deal with it. Won’t be coming back here. very disappointed
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December 2023 by Haley Smith
We came to Vetco to establish our dog as a new patient and to follow up from a recent ER visit earlier in the week. Dr. James and his entire staff were absolutely excellent. The two techs who helped us, David and Autumn, were so nice and welcoming. They really took the time to listen to us and truly cared. Dr. James was great and so informative. He spent so much time with us and didn’t make us feel rushed at all. He answered all of our questions and we had quite a few due to our dogs recent injury. The staff was clearly busy and apologized for very little wait times and even stayed after hours to complete a very thorough exam. The level of care we received was excellent and they really reassured us with any concerns we had with our dog. I’m so happy that we brought our dog Kona to them and would highly recommend anyone looking for a new vet to see them.
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December 2023 by Tiara Hill
First time taking my kitten there and everyone was super nice!! Absolutely love how they adore the animals and take care of them.Will be my go to for my kitty when needed
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December 2023 by Carrie Reisinger
We were able to get our dog in within a couple hours for an appointment. Dr. Jamie is so personable. I did not get the young ladies name at the front desk but she was absolutely so nice and welcoming. And Dani the intake tech was awesome. I apologize if I spelled her name wrong.
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November 2023 by Jennifer Sager
The staff was friendly and the prices are affordable. I was 30 minutes late to the appointment for my new puppy and the staff still squeezed me in without a problem. The receptionist was more than kind and very helpful at getting me signed up for the Petco rewards program. The vet technician and the doctor listened to all my concerns and gave my little pup the best care. I will definitely be returning with our little baby, Chicken, for all his future health needs!
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October 2023 by Br Stu
Friendly and most helpful especially since we where traveling and they got us in and helped us out with no problems.
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October 2023 by Pratima Strong
Dr James is AMAZING. very personable takes the time to explain things thoroughly. He’s an awesome veterinarian. David, his technician is very kind and loving and knowledgeable.I drive an hour and a half to see Dr. James and his staff. ???
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October 2023 by Mary Gwen Evans
Everyone was friendly but when it came to price I was told by the vet I could get a 12 month supply of simparica and get a $60 off coupon. As long as both dogs were the same weight dosage (so they could share the 12 month to get the coupon). When I checked out I saw they split the dose to 6 month for each dog and I only received one $25 coupon. I also was told they would give them calming meds for when they get their teeth cleaned. I wish I had waited on that as it was another $60 and I have not even scheduled that appointment yet. In the future I will request pricing for everything before checking out as I feel like the coupon I discussed with doctor was not entered correctly and I would have waited to purchase the calming meds for when I was ready to do the actual teeth cleaning. It was an additional $120 that I was not prepared to spend. My total today was $697.57 so I don’t know when I will be able to afford the cleaning after that bill.
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October 2023 by Amiee Henninger
Vetco total care has been my place to go for the care of my 4 pitties, and my cat. They always are very polite, and caring. I can tell they will always do what’s best for my pets.
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October 2023 by Courtney
What a horrible experience! I went into Vetco in Port Orange to ask about a very specific blood test for my dog. After confirming that they do, in fact, offer this test, I scheduled an appt for my dog on 10/13/2023. She's wasn't happy about being at the vet, so they made me reschedule for 10/16/2023 and gave me pills (gabapentin and a sedative) to give her prior to the appointment. Upon arrival, they refused to do the blood work and stated that they don't offer that test...WHAT?! You had me sedate dog and waste my time for what? For fun? Awful vet, awful service! I'm disgusted in the way the tech spoke to me. There are some wonderful vets in this area...please don't put you pet (or yourself) through what we've just been through.
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October 2023 by Kendall G
One of the best experiences I’ve ever had at the vet. All the staff was extremely happy to be there and made you feel welcome. Evette took the time to listen about what my cat was experiencing and actually listened. Dr James was so knowledgeable and helpful. The entire staff was so caring for my cat. I will never go anywhere else now. You can tell that they enjoy what they are doing and it makes the experience of taking an animal to the vet that much better. Thanks so much vet staff at port orange petco
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October 2023 by Barbara Gleason
Very welcoming and Dr. Bainter was understanding and explained everything clearly. She also revealed a misdiagnosis concerning ACL surgery for my “puppy”. Without her, we would have put her through an unnecessary, painful surgery.
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October 2023 by Angela Green
I took my dog there for the first time last week. I think they are great! The veterinarian was very good and he seemed to care about the issue my dog was having. He was very thorough. The techs were also super friendly and great. I should also mention it was very clean. The price was very reasonable. I think Vetco will be where I bring all of my pets from now on.
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October 2023 by Alexis LaRubbio
I made an annual appointment for my pup with short notice and was helped the next day getting her heartworm test and a prescription refill. The day of the appointment, upon arrival, I saw a sign that patience was requested for the staff because they had another customer "crossing the rainbow bridge". I complied and only had to wait a short time considering the circumstances (maybe 25 minutes after my scheduled time). Even on a sad day Curtis and Ruth were so kind and accommodating. I have seen nothing but positivity and respect to customers and within the staff anytime I've been in. I wouldn't choose any other vet!
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October 2023 by Connie Milano
I didn’t expect the experience I would have. I kind of came in with medium expectations, and boy was I wrong. These were the only vets that actually listened to my concerns and they did everything to make sure my baby was comfortable. I had been to several vets who told me my dog was basically fine, when I just had a gut feeling he wasn’t, and Vetcos vets actually listened and ran tests. They worked with me on my budget, and made my dog as comfortable as possible. These were the kindest people, and I will forever recommend everyone to go here.
