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June 2024 by Cindy Spiker
You know people don't feel good usually so you would think you would get an associate to NOT BE SHORT with CUSTOMER MacKenzie was very short which comes off rude just because I had a problem with my insurance card which it's hard dealing with insurance companies right now I'm working it out with my insurance and it was some kind of glitch bottom line she needed to be nicer or get another job if her job is not the right fit it's a shame people can't be nice I'll be back in a couple of days and I hope they will be pleasant
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January 2024 by Allie Rose
This is hands down the worst publix pharmacy.. Ray the pharmacist is to blame... I have had SO many of my refills just disappear causing me to have to go to my doctor early to get a new prescription. When my doctor with over 40 years experience in the medical field gave me, his patient for over 8 years a higher dose of a medication I have been on for over 3 years, the pharmacist flagged me and my doctor. Im no longer able to fill at any Publix. How can a pharmacist make a decision on what dose a Dr chooses to give his long time patient??? When I asked why he wouldn't fill it he said he didn't like how my doctor talked to him... like what?? That's one big ego.. essentially taking someone off of a medication they have been on for years is dangerous.. could even be life threatening. How can a pharmacist make that decision??
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September 2023 by Delondial Lottracus
Manager Raymond Luxton is as incompetent as he is apathetic. His office messes up a simple refill, then acts like you're at fault. His team is very nice and mostly cordial, but they are often caught like a deer in headlights because of the convoluted system Publix and Luxton are running. Avoid if you can help it.
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July 2023 by Cori Winters
I went into this store today a little before 4pm. My children wanted subs. There was ONE young lady working . A line of three with myself included. ALL ALONE!! Staying calm, never breaking pleasant customer service but coming from similar issues at my employment I knew if it was me I wouldn’t have. She was very efficient and definitely not moving slow but do to customer requests and specifications etc etc it takes time Finally after 15 another lady comes to help her and “ lady helping all of us says …. There are online orders coming in, one of which is due in 2 mins”, lady who had finally walked up, took all the online order slips, clipped them up in front of our lady and walked off. The WHOLE reason for this post is because I was an idiot and never got “ out ladies name” but I hope she sees this and k owes that tonight, someone is truly appreciating the service you gave us today and the work you may or may not be recognized for but deserve to be. Thank you. P.S. YOU made shopping a pleasure today
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May 2023 by Kristi Harris
This Publix is great and the online ordering is the best. I wish they would do something about people parking in the reserved for pick up spots and then going inside to shop
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February 2023 by Vinnie Perry
They made my 50 th wedding anniversary special. They made this beautiful delicious valentine cake we were married Valentine’s Day !
Thank you! ?
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October 2022 by Stephanie R.
Worst deli ever! I understand people are short staffed everywhere, but there is no reason to have to stand in line for 45 minutes for a sub when there were 4 people because the one guy they have takes 15 minutes to make 1 sub! Either get more help or train them better.
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September 2022 by Matthew G.
I am compelled to complain about the deli at this Publix - which has the worst service of any grocery store deli I've ever used. This isn't based on a single experience, but many visits in which the employees at the deli move at a snail's pace and simply ignore customers who have to endure excessive wait times. I typically do my shopping on Sunday mornings when the store isn't even particularly busy, but it is not uncommon for me to wait 10-15 minutes for a pound of sliced meat. This morning, there was one person in front of me and I had to wait 15 minutes to get said pound of meat while half a dozen Publix employees milled around behind the counter doing nothing. This needs to be addressed.
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August 2022 by Markecia English
The Pharmacist Ray “Manger” is very racist he will not help any person of color. He spoke to my mother with complete disrespect and told her that there was no one above him for her to speak to. If you ever need a pharmacy do not use any pharmacy(Publix) Ray Raymond Luxton is currently working at. Thank You
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June 2022 by Twila Coverdale Batie
Courtney, the manager has zero customer service skills. Refused to offer a resolution to a grab and go sandwich I got that had gotten lettuce. She just argued how it was Boars Head's problem not theirs! UPDATE! I received a call from Joel, the manager! He is a true representation of the Publix I know and love! He listened to me with patience, care and concern. He resolved everything! I feel like I matter.
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March 2022 by Daniel T.
Here Visiting my Mom in Port Orange from California. I just had the most amazing experience of southern hospitality reminding me why I love this place and that chivalry still exists in this crazy world. Shelby went out of her way helping me like family would. I also didn't catch his name but the tall young blonde haired bagger, both keepers thank you again Rock on!
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February 2022 by Pam Shaw
You posted that you have pet meds now you can't cover the two pet meds my dog is on so you're no help to anybody stop posting it very very disappointed
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December 2021 by LOUISE
Clean store and great customer service.
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August 2021 by Nav G.
Publix is great. A bit pricier - but I don't mind because I feel like it's more high end. I am never disappointed... We are all good "eaters" in the family. arc4life.com
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July 2021 by Jim Miles
It's clean. Well stocked. Very well laid out. A very good environment.
