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June 2024 by Rhonda Osterhaus
Great place, friendly staff
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May 2024 by Melane Pickus
High prices and not much selection of bird products, especially for African Grey parrots. Toys are expensive as well as perches and such.
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May 2024 by Jason R
I can't speak highly enough about the experience we just had here. My girlfriend and I stopped in to get some frozen feeders for our juvenile ball python and we're shocked by the selection of snakes available here. I had the pleasure of speaking with four employees, a dark haired girl with a sticker on her face, the manager, a very kind soft spoken lady behind the counter, and finally the owner. Each person was genuinely kind, and knowledgeable. Not once did I feel like I was getting the fake customer service treatment. The manager was asking my girlfriend and I about our tattoos and animals. The lady behind the counter was giving me the inside scoop on her animals, and not once did I see that dark haired girl stop working or cleaning out enclosures. I had such a good time I stayed a bit longer than expected and fell in love with a python. Next thing I know I'm buying a breeder tank, stand, and all the goodies. Here's where it gets good. I drive a smaller sedan and the tank fit just fine but the stand would not go in. The owner made a trip to the store, took my phone number down, and drove the stand to my house for no added fee. Now I can't say explicitly that this is protocol or will happen for you, I'm just saying that these guys are willing to go above and beyond to ensure these animals go to a good home. They are the ONLY snake sellers out of three I've gone to that talked to me about spider ball pythons and the wobble, and they even advised me to soak this snake when I got home. I left genuinely feeling good about my purchase, and my girlfriend liked it so much she left contact info for possible employment. There's definitely a good thing going on here. Can't wait for the next feeder purchase so I have an excuse to go back again.
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April 2024 by common cadet
I never reviewed anything but I will here. I called and asked if pond loaches of any kind were in stock and the male representative said to quote "We might have one or two loaches I'm not sure" I went in to zero loaches and not even a tag for said loaches I asked for. I drove for 30 minutes to a huge disappointment with ignorant staff if I can build a computer at home on my own I feel like we should understand fish species...
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March 2024 by Christina La Grone
Austin and Molly are the best! Helped me find what I needed and had the best info!
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March 2024 by A D
I absolutely love this store...the girls here are so nice and helpful and put together cute snack bags for the dogs. 100 stars from me and my Daisy.
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March 2024 by Matthew Hoelker
Good selection and friendly staff they are always smiling and treat you well.
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March 2024 by Andrew Norris
Dog wash was fairly busy on a Sunday afternoon, and I was told we were limited to one hour after I had already started giving my large goldendoodle a bath. I was told I could blow dry on the table for longer as long as I freed up a tub, but was kicked out at an hour nonetheless with a wet dog. I’ve used this wash often and have never been limited in time - would’ve been nice to be given a heads up before my dog was soaking wet and I spent 15 bucks to be rushed out. See attached soggy dog.
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February 2024 by AMaryam
I brought my pup in for self service wash. The woman at the front, Stefani, was very rude. Initially I thought it was just her personality. But I did notice that others guest were treated exceptionally well by her. Called “love” and thanked for their coming in. The only difference I could see was that I am black and no other patron that came in was not white. When I asked her a question on the self service , she told me I just need to look. Very rude. Very nasty. The other coworkers were all polite.
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February 2024 by Mary S.
The woman working the front Stefani was very rude unexpectedly. My first time coming in and she was very short and not polite. I think her friends came in and when I asked her a question about self service I was interrupting their conversation. Thus, I received a nasty attitude.
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January 2024 by Nick Pool
They are very helpful but there prices are very high compared to other places. We do like the dog baths we take Buster once a week to get a bath.......
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January 2024 by Marty Fleischman
Very friendly staff and a multitude of products for your pet.
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December 2023 by Jokeradam22
Decent, though fish department always lacking anything more high level, poor selection of cichlids. Better store for furry pets.
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November 2023 by Susan Domalavage
Well they went up 50% for dog wash, which is fine but cheapened the towels to essentially paper towels and only give out two. What happened to the microfiber absorbable towels? Then when I asked for soap for both dogs was told I did not need it , one bottle was sufficient for 2 dogs. Really?
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November 2023 by Richard Black
Great customer service!
